Problem: If you're experiencing issues with the Image Gallery widget in Powerpack Pro for Elementor, where links and filters do not work after switching languages, it might be due to untranslated content. Solution: We recommend translating all related pages and products to ensure they exist in the secondary language. This is necessary because using the fallback option in WPML to display untranslated content does not support link functionality and filters in other languages. Start by translating your main product pages and any associated media. For instance, go to your Media Library, switch to the Danish language, and update the custom field links for images to point to the translated product pages, similar to how you set them up in English. For more detailed guidance on displaying untranslated content, visit https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
Problem: You are using the Events Manager plugin and have noticed a notification stating that it is no longer compatible with WPML. Solution: Currently, the Events Manager plugin's author has not addressed the compatibility issues with WPML. We cannot assure when or if the compatibility will be restored. We recommend reaching out to the plugin's author to encourage them to address these issues, which may help expedite the process.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client is experiencing issues with translating their website into Arabic and Turkish using WPML. Specifically, the website layout becomes disorganized when translated into Arabic, and both Arabic and Turkish translations are incomplete. The issues are linked to the use of Elementor widgets from the third-party plugin 'MWT Addons for Elementor', which are not compatible with WPML. Solution: First, we recommend deactivating and deleting unnecessary WPML plugins that are not in use. These include WPForms Multilingual, WPML Sticky Links, Ninja Forms Multilingual, WPML Export and Import, WPML GraphQL, WPML ElasticPress, WPML CMS Nav, WPML All Import, Gravity Forms Multilingual, BuddyPress Multilingual, and Advanced Custom Fields Multilingual. Next, contact the developers of 'MWT Addons for Elementor' and request them to make their widgets compatible with WPML. You can provide them with this documentation on how to register custom Elementor widgets for translation: https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/ Additionally, we have initiated a compatibility check by replicating the issue on a clean installation and will report back to our compatibility team.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
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