Custom Work

Problem:
The client is experiencing issues with author pages redirecting to the homepage instead of displaying the correct author page in various languages. This occurs when there are no posts available in the requested language.

Solution:
This is the theme-specific issue that was not replicable on a new test site. We recommend using a custom code snippet to modify the behavior of the WPML language switcher on author pages. This code ensures that the language switcher links directly to the author pages, even if there are no posts in that language, thus preventing redirection to the homepage.

add_filter( 'icl_ls_languages', 'wpml_author_switcher_fix', 10, 1 );
 
function wpml_author_switcher_fix( $languages ) {
    if ( is_author() ) {
        $author = get_queried_object();
        $author_slug = $author->user_nicename;
        $default_lang = apply_filters( 'wpml_default_language', null );
 
        foreach ( $languages as $lang_code => &$lang ) {
            if ( $lang_code === $default_lang ) {
                // No language prefix for default language
                $lang['url'] = '/author/' . $author_slug . '/';
            } else {
                $lang['url'] = '/' . $lang_code . '/author/' . $author_slug . '/';
            }
        }
    }
    return $languages;
}

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

Problem:
The client wants to remove WPML menu links from the Appearance > Menus page in the WordPress admin area.
Solution:
We explained that these links are essential for creating different menus in various languages and recommended not removing them. However, if the client insists on hiding these links from the UI without affecting the functionality, we suggested injecting custom CSS. Here is the code to add to the functions.php file or a custom plugin:

add_action('admin_head-nav-menus.php', function () {
    echo '<style>
        .icl_lang_menu.icl_nav_menu_text {
            display: none !important;
        }
    </style>';
});

Please note that handling custom code is generally beyond our support scope, and we recommend consulting an independent developer for further customization.

If this solution does not apply to your case, or if it seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If issues persist, we encourage you to open a new support ticket.