Elementor Custom Widgets

Problem:
The client was having difficulty writing the correct XML code to register an Elementor widget ('be-timeline') for translation using WPML, despite following the documentation.
Solution:
We recommended the following steps:
1. Insert the following XML in the WPML >> Settings > Custom XML Configuration section:

<wpml-config>
  <elementor-widgets>
    <widget name="be-timeline">
      <fields-in-item items_of="list">
        <field>list_title</field>
        <field>list_content</field>
      </fields-in-item>
    </widget>
  </elementor-widgets>
</wpml-config>

2. To allow the translation of numbers in the timeline title field using WPML Translation Editor, add the following code to the functions.php file:

add_filter( 'wpml_tm_job_field_is_translatable', '__return_true' );

For more details, refer to the documentation on translating custom shortcodes with WPML.
3. Make a small change in the default language page to reload the translation and attempt translating it again.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket.

Problem:
If you're experiencing issues with untranslated button texts on your webpages, and these buttons are from the 'Charity Addon for Elementor', it's likely because the widget lacks a necessary XML configuration for WPML to recognize and translate the texts.
Solution:
We recommend adding the following XML configuration to enable translation for the button texts:

<wpml-config>
  <elementor-widgets>
    <widget name="nacharity_basic_button">
      <fields>
        <field>btn_text</field>
        <field>btn_link>url</field>
      </fields>
    </widget>
  </elementor-widgets>
</wpml-config>

Add this configuration in WPML > Settings > Custom XML Configuration. Then, edit the widget on the original content, save it, and open the translation in the WPML Translation Editor. The button text should now be visible for translation. For translating the link, search for "http" in the text field on the top left of the WPML Translation Editor.
It is the responsibility of the theme author to include such configurations in a wpml-config.xml file in the root directory of the Elementor addon plugin. You can refer them to our Go Global Program for assistance.

Alternatively, you can use the WordPress Editor for translation. Instructions can be found here: Using different translation editors for different pages.

If this solution does not apply because it's outdated or not suitable for your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.

Problem:
The client needed to translate the cart title 'il mio carello' which is set in an Elementor widget added by the jet-blocks plugin.

Solution:
We recommended the following steps:
1. Navigate to WPML -> Settings -> Custom XML Configuration and save the following code to register the widget for translation:

<wpml-config>
  <elementor-widgets>    
    <widget name="heading1">
      <fields>
        <field type="Cart Dropdown Label" editor_type="LINE">cart_list_label</field>
      </fields>
    </widget>
  </elementor-widgets>
</wpml-config>

2. Go to Templates and search for the template 'Orte Header Webshop'.
3. Edit it using Elementor, make a minor modification to the Italian template (add an empty space, for example, and save it) so WPML recognizes that there's an update available for the translation.
4. Edit the translation of the template, and the item 'il mio carello' should now be available for translation.

After performing these steps, 'il mio carello' should appear as 'my cart' in the English version of the site.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket for further assistance.

Problem:
The client is trying to translate a site from French to English and encounters an issue where English text appears in the French part of the translation editor. This text seems to be coming from an Elementor module or plugin. The client identified the strings in the string translator but was unable to change their language settings individually due to them being part of a 'packet'.
Solution:
We explained that the issue arises because the widget used by the client defaults to English strings in its code, which can only be changed by editing each string within the widget. This is a design issue with the widget, and the plugin author would need to include language files for different default languages. We also informed the client that our team is actively working on compatibility with many Elementor addons and provided a list of compatible addons. We mentioned that Royal Addons is not yet fully compatible and that we have reached out to the author for a resolution.
If you're experiencing a similar issue, we recommend checking if the Elementor addon you are using is compatible with WPML by visiting our compatibility page: https://wpml.org/compatibility/2021/08/the-best-elementor-addons-for-multilingual-sites/.

Please note that this solution might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us.