Problem: The client is experiencing issues with translations not being saved in the WPML Translation Editor. Specifically, translations disappear when moving to the next segment, and only a fraction of translations are saved after multiple attempts. Solution: 1. Update all WPML components: Ensure that all WPML plugins are updated to the latest versions available. 2. Increase PHP Configuration Limits: Increase the
max_input_vars
to 10000 and the WP memory limit to at least 256MB. These changes can be made in the
php.ini
,
.htaccess
, or
wp-config.php
files. 3. Clear Caches: Clear all caches including WordPress site cache and browser cache to ensure new settings take effect.
If these steps do not resolve the issue or if the solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket for further assistance at WPML support forum.
Problem: The client is experiencing duplicated content on product detail pages when WPML is disabled. This issue persists even after disabling the Elementor Pro template and creating a new product detail page template. Solution: We identified that the duplication occurs because the underlying database query retrieves multiple products that share the same slug. This is not specific to WPML; it also happens without WPML if multiple products have identical slugs. To resolve this, the client needs to ensure that each product has a unique slug. This can be achieved by either cleaning up the database entries or manually adjusting the slugs to follow the standard setting of 'Auto generate from title (default)'. For illustration, here is a sandbox example demonstrating the same behavior with identical slugs.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
