Problem: The client is experiencing issues with WPML translation credits not showing correctly in the staging environment after moving from staging to production using WPEngine. Despite having a large number of credits available as per their WPML account, the staging site shows zero credits available. Solution: 1. Ensure each site has a unique site key for each URL. Avoid using custom logic for site registration. 2. Consider merging pages so they share translation memory, glossary, and credits. More details can be found here: Automatic Translation Subscription for Multiple Sites. 3. If issues persist, unregister the website from WPML.org, unregister the key from the staging site, and then re-register it. This helps in correctly displaying the website under your profile and adding credits. 4. Currently, you may need to deregister and re-register staging and production sites each time you move from staging to production. We are aware of this issue and are working on improvements for future versions.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: You are trying to translate the 'Continue Reading' links on your site to Spanish, but despite existing translations, the links still display in English when switching to the Spanish version of the site. Solution: If you're experiencing this issue, we recommend you follow these steps: 1. Navigate to WPML-> Translation Management. 2. Filter by Pattern in Spanish. 3. Edit the mentioned pattern. 4. Translate the button. 5. Update the translated pattern.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
