Problem: The client is unable to use WPML after registration as it appears not installed or active on their site. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Log in to your WPML.org account and navigate to the Sites page. 2. Delete the existing site key by clicking the trash icon. 3. Log in to your site, go to the Dashboard >> Plugins >> Add new >> Commercial tab and click the Unregister WPML from this site link if it exists. 4. Click the Register WPML link. 5. Click the Get a key for this site link, generate the key, copy it, and paste it back into the input box, then press the Register button. 6. Go to WP Dashboard >> Plugins >> Add Plugin >> Commercial tab, choose the WPML Multilingual CMS plugin, and press the Download button. If the issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site for further assistance.
Please ensure to backup your database and website before making changes. We may need your permission to deactivate and reactivate plugins and the theme, and to change configurations on your site.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum.
Problem: You are trying to translate individual options of a Radio Selector Field in an Elementor Form, but the translation tool treats all options as a single text block, which is not the desired outcome. Solution: We recommend following the workaround provided in the WPML errata page. Please visit this link and apply the suggested steps.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
