Problem: The client is using WordPress with the Woodmart theme and WPML plugins, encountering an issue where English product URLs incorrectly include the Serbian slug 'proizvod' instead of the English 'product'. Solution: We recommend checking and updating the URL slugs directly in WooCommerce. Go to WooCommerce > WooCommerce Multilingual > Store URL tab to make the necessary adjustments. This should correct the URL slugs for English products to use 'product' instead of 'proizvod'.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend opening a new support ticket. Additionally, please check the related known issues and verify that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum.
Problem: You are using WordPress 6.7.1 with the Woodmart 8.0.6 theme and WPML plugins, trying to translate content from Serbian to English. You've encountered issues where translations are lost, and pages revert to the original Serbian content. During translation, a warning appears indicating that edits made in the standard WordPress editor may be lost if later opened in the WPML Translation Editor. Solution: First, ensure that you are using the WPML Translation Editor as your primary tool for translations to avoid losing any work. If you need to use the standard WordPress editor, look for the "Translate Independently" button on the translated page. This option is detailed in our documentation here: Translating Your Contents. Additionally, we tested making changes to both the Serbian and English pages and confirmed that editing the Serbian page did not overwrite the English translations. If your issue persists, please follow these steps to help us replicate the problem: 1. List the exact steps you take when the issue occurs. 2. Include any specific settings or conditions under which the translations are lost.
If this solution does not apply to your situation, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket or visit our support forum at WPML Support Forum.
Problem: You are using WordPress 6.7.1 with the Woodmart 8.0.6 theme and WPML plugins, and you are facing an issue where the store URL is not displaying correctly in the translated version of your website. It appears as /en/prodavnica/ instead of /en/shop/. Solution: We found that the 'Slug translations' option in WPML-> Settings was disabled. We recommend you enable this option to allow for the correct translation of slugs. After enabling it, the shop slug should translate correctly. If you're experiencing this issue, please check by navigating to the corrected URL.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, we encourage you to open a new support ticket at WPML support forum for further assistance.
