darshitS

Problem:
The client has an issue with a custom post type in WordPress. After renaming the custom post type from

news_release

to

news-release

, the connection between English (EN) and French (FR) posts was lost, and the posts started to appear as duplicates in the database.

Solution:
We recommend the following steps to resolve the issue:
1. Create a complete backup of the site and database.
2. Clear the Cache in WPML.
3. Remove ghost entries from the translation tables.
4. Fix

element_type

collation.
5. Fix WPML table collation.
6. Set language information.
For more detailed instructions, please refer to our troubleshooting documentation here: WPML Troubleshooting Options.

If this solution does not seem relevant to your issue, please open a new support ticket in our WPML support forum.