jasonE-15

Problem:
You have recently purchased a WPML license and added your site to your wpml.org account, but the plugin is not recognizing the 90,000 credits assigned to your site.
Solution:
We recommend you first visit https://wpml.org/account/sites/ and remove your website from the list. Then, add your website again to generate a new sitekey. Next, in your website's backend, navigate to WP > Plugins > Add New > Commercial Tab > Click on "Unregister WPML" located in the top right corner. Afterward, re-register your website with the newly generated sitekey. Finally, check if the credits now appear on your website.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please contact our support team for further assistance.