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Problem:
The client was unable to see the CTA button on the Chinese version of their website even after adding String Translations in WPML.
Solution:
We recommended checking the Chinese Language navigation menu to ensure the menu item with the button was appearing, following the 'Fully Custom' method described in this documentation.
We then proceeded to translate the menu ID, the button URL, and the button text via the WPML String Translation interface.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML support forum.