Problem: The client reported that automatic translation does not translate all fields in Elementor widgets; some text fields remain untranslated despite being marked for translation in WPML settings. Solution: We recommended adjusting the translation preferences for custom fields and using the Multilingual Tools plugin to ensure WPML recognizes all text fields for translation. Here are the steps: 1. Install the Multilingual Tools Plugin from https://github.com/OnTheGoSystems/multilingual-tools. 2. Create a test page with the problematic widgets and fill in all text fields. 3. Generate XML configuration by updating the page and copying the XML code from the 'WPML: Elementor Widgets' section. 4. Add the custom XML configuration to WPML under 'WPML → Settings' in the Custom XML Configuration tab. 5. Resave the original page to force WPML to re-scan with the new configuration. 6. Re-translate the page using WPML's Translation Dashboard or Advanced Translation Editor.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: After upgrading to WPML Advanced Translation Editor and using Elementor Pro, the client found that links were not being translated as expected, despite settings indicating they should be. Solution: We recommend the following steps to ensure links are translated correctly: 1. Review and Translate Links in Advanced Translation Editor: * Go to the page or post containing the links you wish to translate in your original language. * Edit it and send it for translation to the Advanced Translation Editor. * Once in the ATE, internal links are usually automatically pointed to the language-appropriate version. You can still edit them if needed, as they will appear highlighted. * For external links, use the search bar within the ATE to find and manually adjust them.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
