Problem: The client is using Betterdocs to create FAQs and has translated them into English and German using WPML. However, the links within these translated documents are not updating to the translated language, specifically links going to Elementor Landing Pages. Solution: We recommend the following steps to ensure that links in the translated documents update correctly: 1. Instead of linking directly to the Elementor template, create a page that uses this template. 2. Translate this new page into the required languages. 3. In your Betterdocs document, replace the link to the template with a link to the newly created page. 4. Update the translation of the Betterdocs document. 5. Navigate to WPML > Settings and select 'Translate link targets' to apply the changes. After completing these steps, please test the links again. Remember, the translation of internal links works for pages but might not apply directly to templates.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client is experiencing issues with untranslated button texts on their German site, specifically within the Elementor header template. Solution: First, ensure that the header template containing the buttons is translated into German. You can follow this guide to translate the Elementor templates. After translating the header, the button texts should appear in German.
For texts within Elementor widgets, WPML supports all default Elementor widgets. Ensure that you have completed the translations for these widgets. If you are using third-party widgets and their content is not translating, you may need to manually register these widgets for translation. You can do this by following this guide.
If these solutions do not resolve your issue or if they seem outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client was experiencing issues with the German translations of product pages on their website. The main problems included the first text appearing in English, the title of the second part appearing in Dutch, and a section at the end not displaying other products correctly. Solution: We logged into the client's site and inspected the translated pages. The issues were primarily due to the dynamic fields in Elementor pulling information from the English product. We edited the German product in the Elementor editor and selected the correct German product in the dynamic field to resolve the description issue. For the text 'Stralingsbronnen', it can be translated using the translation editor. To address the issue of missing products at the bottom of the page, the client needs to translate the remaining products and adjust the product query in the German version of the page from the Elementor editor. Additionally, if the client encounters issues with selecting the right product in the 'Produkt Inhalt' field, it may be due to caching. Clearing the site and browser cache should resolve this. If the problem persists, synchronizing the products via 'WPML > Support > Troubleshooting' might help.
If these solutions do not resolve the issues or if they seem outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: If you're experiencing an issue where a title on one of your pages in Elementor is not translated, despite being translated in the string search, we can help. Solution: We recommend you follow these steps: 1. Navigate to WPML >> Settings > Custom XML Configuration section. 2. Remove the following XML code:
<field type="Heading: Link URL"editor_type="LINK">link>url</field>
</fields>
</widget>
3. Make a small change in the default language heading element and save the page. 4. Open the translated page, and the heading element should now be available for translation.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
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