Problem: You need help understanding the issue with syncing English and Arabic products on your new website. Solution: We recommend following these steps to diagnose and potentially resolve the issue: 1. Provide more details about how the products were imported and share an example of the import file if it includes translated versions of the products. 2. Revert your site to its state before the migration/import. 3. Enable WordPress debugging by adding the following lines to your wp-config.php file before the comment /* That's all, stop editing! Happy publishing. */:
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues where the total price of WooCommerce orders changes unexpectedly when the order status is updated to 'completed' while using a non-default currency, we can help. Solution: 1) First, ensure that your currency settings are correct in the Multicurrency settings of WooCommerce. For all currencies, set the thousand separator as '.' and the decimal separator as ','. 2) Update your WPML plugins to the latest versions by navigating to Plugins > Add New > Commercial and clicking 'Check for updates'. Remember to create a backup before updating. 3) Disable any security, caching, or optimizer plugins temporarily to see if the issue persists. 4) For detailed steps on adjusting currency settings, please watch this video: https://www.awesomescreenshot.com/video/37063563?key=aaaa2f7d291bb0987079a0040875e4c3
If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: You are using Jet Smart Filter with Elementor loop grid on your website, integrated with Jet Engine and ACF. The filter operates correctly in the primary language (English), but in the secondary language (Arabic), it retrieves empty results. Solution: We recommend updating the taxonomy in JetEngine-> Taxonomies-> Property Type. This update should resolve the issue, allowing the filter to work correctly in both languages.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
