Problem: The client is unable to translate the Weight & Dimensions for WooCommerce Variable Product Variations into different languages, despite having the necessary plugins and setting the Custom Fields Translation to 'Translate'. Solution: 1. We confirmed that numbers are generally not translated but copied over into the secondary language, and variations with different dimensions are considered different products. 2. We created a sandbox for testing and confirmed that dimensions cannot be translated using the WordPress Editor, only the Translation Editor. 3. We escalated the issue to our second-tier support for further investigation. 4. We conducted a test to add dimensions in an Asian language directly in the product without translating, to see if the issue persists. 5. We concluded that this is a limitation of WordPress, not WPML, and recommended checking WordPress/WooCommerce forums for potential workarounds.
If this solution does not resolve your issue or seems outdated, please visit our known issues page to check for any updates or related issues. We also recommend ensuring that you have the latest versions of themes and plugins installed. If the problem persists, do not hesitate to open a new support ticket.
Problem: If you're experiencing issues with setting up WPML and ACF fields to copy without translation, specifically with image paths that work in the default language but incorrectly copy the image ID instead of the path in translations, here's how we addressed a similar issue. Solution: 1. Install ACFML even if you do not intend to translate the fields. This is necessary for proper integration between WPML and ACF. 2. Edit your field groups and set the translation mode to 'Expert'. 3. Set the field translation preference to 'Copy'. 4. Update the field group. 5. Ensure that the ACF field group post type is set to 'Not Translatable' in the WPML-> Settings-> Post Type Translation section.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
