Problem: After migrating a site, the client encountered an issue where WPML could not run normally due to an AJAX Error and a server configuration problem. Additionally, there was an inability to edit or see text in the editor, even though the AJAX Error was resolved after re-migrating. Solution: We recommended checking with the hosting provider regarding the AJAX Error as it is typically related to server issues. For the memory limit issue, which could also affect WPML's functionality, we advised increasing the WordPress memory limit. This can be done by adding the following lines in the
wp-config.php
file, right before the '/* That’s all, stop editing! Happy publishing. */' line:
define('WP_MAX_MEMORY_LIMIT', '256M');
define('WP_MEMORY_LIMIT', '128M');
After updating, the client should verify the new memory limit under WPML > Support > WordPress > Memory limit. If these steps do not resolve the issues or if the solution seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that the latest versions of themes and plugins are installed. If problems persist, please open a new support ticket at WPML support forum.
Problem: The client is trying to use Elementor to translate the products archive template, header, and footer on their site.
Solution: If you're experiencing similar issues with translating your site using Elementor, we recommend checking our guide on translating an Elementor site. You can find detailed instructions on how to translate different parts and pages of your site with WPML in this guide. Here is the link to the guide: https://wpml.org/documentation/plugins-compatibility/elementor/.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please feel free to open a new support ticket at WPML support forum.
Solution:
The do_action('wpml_add_language_selector') action outputs the language switcher based on the options set in the "Custom Language Switchers" section in "WPML > Languages".
- Go to that section and make sure the switcher is enabled
- Click on "Customize", and make sure that "Language name in current language" is not selected
- Click on "Save"
- Clear any cache you may have
