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Problem: The client reported that their Italian website was not working, while the German, French, and English versions were functioning correctly. They provided a PHP Fatal error log indicating an ArgumentCountError in the Avada theme's files. Solution: We recommended that the client install the String Translation add-on for WPML. This would allow us to scan the translation files and investigate the issue with the specific string mentioned in the error log. The problem seemed to be related to an issue with the Avada translated .po file, similar to a known issue discussed in our support forum.
If you're experiencing a similar issue, we recommend you try installing the String Translation add-on from your WPML account. Once installed, you can scan your translation files for any inconsistencies or errors that might be causing the problem.
Please note that the solution provided might be irrelevant due to it being outdated or not applicable to your case. If after trying the recommended steps the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket in the WPML support forum.
Dies ist das technische Support-Forum für WPML – das mehrsprachige WordPress-Plugin.
Mitlesen können alle, doch nur WPML-Kunden können hier Fragen veröffentlichen. Das WPML-Team antwortet im Forum an 6 Tagen pro Woche, 22 Stunden am Tag.
Heute stehen keine Supporter zur Arbeit im German-Forum zur Verfügung. Sie können gern Tickets erstellen, die wir bearbeiten werden, sobald wir online sind. Vielen Dank für Ihr Verständnis.