Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 3 replies, has 2 voices.

Last updated by Carlos Rojas 7 months ago.

Assigned support staff: Carlos Rojas.

Author Posts
April 23, 2019 at 2:45 pm #3664923

shaneM-4

I'm receiving the following message:

Table 'wp_stagestoresol.ss_icl_strings' doesn't exist
Array
(
[language] => en
[context] => Cookie Notice
[gettext_context] =>
[domain_name_context_md5] => 690273c84ab2e9f16976a541ecfefc5f
[name] => Message in the notice
[value] => "Sitename" uses cookies to ensure the best user experience. By continuing to use this site or closing this banner, you agree to the use of cookies. To learn more about how "Sitename" handles user data, including the use of cookies, see our Data Privacy Policy.
[status] => 0
[translation_priority] => optional
[allow_empty_value] =>
)

April 23, 2019 at 6:53 pm #3667029

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

Could you tell me when this error started to appear?

Kind regards,
Carlos

April 23, 2019 at 8:00 pm #3667327

shaneM-4

My issue is resolved now. Thank you!

April 23, 2019 at 9:53 pm #3667703

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi there,

I'm glad to hear that the issue is solved 🙂

Please don't hesitate to contact us if you need our help in the future with WPML. We will be more than happy to help.
Best regards,
Carlos