Dies ist das technische Support-Forum für WPML – das mehrsprachige WordPress-Plugin.
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attached you can find screenshots of the issue. EN is right – DE is in a different „wrong“ layout.
The issue occurs on all german pages: versteckter Link
English ones look good: versteckter Link
I already was in contact with the Elementor Pro Support, they told me the following:
"In this case, your translation plugin (WPML) is changing how your texts are displayed. In the native language of your site, you can see that the Elementor widget will output the text without any other wrapping HTML tag than a <div> one. However, in the secondary language, you'll notice that the translated text will be wrapped on a <p> (paragraph) tag, and your third-party theme is applying a custom style (margin-bottom: 20px) on the <p> tags.
I apologize; however, custom code/CSS, general WordPress issues, Beta testings, server issues, or third-party plugins/themes-related issues are out of our support scope: versteckter Link
Please reach out to the WPML team so they can assist you with why the translated texts are getting wrapped on a <p> tag when they're not supposed to."
Thank you for contacting the support forum.
Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.
It seems to be a known issue. Could you please try the following workaround?
1. Make sure you have a complete backup of site files and database.
2. Edit the file wp-content/plugins/sitepress-multilingual-cms/classes/widgets/class-wpml-widgets-support-frontend.php line 30 and replace:
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Our Debugging Procedures
I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: versteckter Link
Please, let me know if you need any additional details. Have a nice day.
The Elementor support team mentioned about a possible issue with the theme. By chance, have you tried to switch it to a default one (like twenty twenty) and check if the issue remains?
Further, do you allow us to migrate the website to a copy version hosted on our servers? In order to make more tests without compromising the original website.
We have copied the website to our Cloudways servers, please check it: versteckter Link (you can login using the same credentials as the original website).
You'll see that the blue bar on the German version is fitting well on the screen, and this is due to the theme change. In the CW app we have switched it to a default theme - after this, the issue does not happen anymore.
Having said that, we can conclude that the problem is coming from the OceanWP theme, and not WPML. In this case, may I kindly ask you to contact the theme support and address the issue with them? I'm afraid that they'll be more able to spot the issue and check what might be the conflict.
