Este es el foro de soporte técnico de WPML, el plugin multilingüe de WordPress.
Todas las personas pueden leerlo pero solo los clientes de WPML pueden ingresar comentarios. El equipo de WPML responde en los foros 6 días a la semana, 22 horas por día.
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9:00 – 14:00
9:00 – 14:00
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15:00 – 18:00
15:00 – 18:00
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Zona horaria del aficionado: Asia/Dhaka (GMT+06:00)
Antecedentes del problema:
Hola, estoy intentando traducir algunas cadenas pero no me aparecen, además tengo el error:
"Faltan algunos registros en las tablas de idiomas de WPML y este no puede funcionar plenamente hasta que se resuelva el problema.
Vaya a la página Solución de problemas y haga clic en "Borrar información de idioma y volver a llenar los idiomas" para solucionar este problema."
pero al entrar en el enlace no me aparece el botón "Borrar información de idioma y volver a llenar los idiomas"
Comparto video con todos los detalles: enlace oculto
To reduce the waiting time, I took this ticket and responded in English. Please let me know if you're okay with it or if you want to continue the conversation in Spanish language. I will check and forward this ticket to one of our Spanish-speaking supporters to assist you in the Spanish language.
The option previously known as "Clear language information and repopulate languages" has been updated to two separate options: "Set Language Information" and "Reset Languages". You'll find both buttons a little further down on the Troubleshooting page. The issue should be resolved on clicking the 'Set language information' button. Please make sure to take a backup before clicking the button, specifically the "Reset Language" button, as any custom language you've added will be reset upon clicking that button.
[Take a full backup of the database before executing any SQL queries in the Database]
Regarding translating the WooCommerce email strings, please follow these steps:
1. In the text box (as shown in the screenshot: enlace oculto), add any additional text or characters.
2. Save the changes.
3. After saving, try to add the translation. The string should now appear in the list.
Let me know the update. I will be happy to help if you need further assistance in this matter.
I have made the adjustments that you have told me, but the problem has not been solved, the WooCommerce strings are not found in the "string translation" section.
The error notices you see in the WordPress dashboard ('Some records are missing in WPML's language tables...') and the issue of not being able to find the WooCommerce string for translation are different. By following the suggestions outlined in my previous response, you should be able to resolve the error notice. However, you should still be able to translate the string without any issues.
To see and translate the string, please try the following steps:
1. Add some custom text in the WooCommerce mail configuration section. The placeholders showing in the text box will not appear in the String Translation, so make sure to add some text and save the changes.
2. Go to WPML > Theme and Plugins localization.
3. Select the 'WooCommerce' plugin and click on 'Scan.'
4. Wait for the scan to complete. Once done, go to WPML > String Translation.
5. Search for the string you added for the mail. It should then appear in the results. If you find it, add a translation for the string by clicking on the '+' icon.
However, if you still don't see the string in the String translation, you may need to check in the Admin screen, as the strings you want to translate may be stored there, and you need to register the string for translation. Please check in the admin screen section by following this guide and if you find the string there, register it for translation. Then, you should be able to translate the string from String Translation.
I hope the information above will help. Please feel free to let me know if you need further aassistance in this matter. I will be happy to help.
Hello There,
Thank you for trying out the suggestion.
As I mentioned in my last message, have you tried searching for the string in the Admin screen?
However, if you still don't see the string in the String translation, you may need to check in the Admin screen, as the strings you want to translate may be stored there, and you need to register the string for translation. Please check in the admin screen section by following this guide and if you find the string there, register it for translation. Then, you should be able to translate the string from String Translation.
If the text still doesn't appear, a closer inspection will be necessary to understand what is preventing the text from appearing for translation.
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated.
You will find the needed fields below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
IMPORTANT
-Please backup site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: enlace oculto
Hello There,
I hope you're doing well. Sorry for the delay in responding due to the weekend.
Thank you for providing the access information. After optimizing the String Tables and generating MO files from "WPML > Support > Troubleshooting," I was able to see the string you were trying to translate in the String Translation section. Please check this screenshot: enlace oculto.
You can translate that string. However, scanning the WooCommerce Plugin from "WPML > Theme and Plugins Localization" should also list the string in WPML > String Translation. When I attempted to scan the plugin, the process got stuck at 125 processed strings. In the browser console, the following error was displayed:
TypeError: Cannot read properties of undefined (reading 'files_processed')
This error usually occurs if the server is blocking a WPML script from being executed or blocks the page from where the scanning is happening (`sitename.com/wp-admin/admin.php?page=sitepress-multilingual-cms%2Fmenu%2Ftheme-localization.php`). Once the scan process gets stuck, refreshing the page triggers a captcha from Bitninja provided by your hosting. Upon completion, I can access the site again.
Therefore, it seems there is a security rule implemented by your hosting that is preventing the scan from being completed. As a result, the email string is not showing up in the String Translation section.
It would be best to reach out to the hosting support and ask them to check why the scn process gets blocked by Bitninja. I hope they can assist you in this matter. Please also make sure that the minimum requirements for running WPML are met in the server.
