Problem: Die Startseite, die mit HTMLWidgets erstellt wurde, wird nicht automatisch übersetzt. Es scheint, dass die originalen deutschen Textsegmente manuell in die englischen Übersetzungsfelder kopiert wurden, wodurch keine automatische Übersetzung stattfindet, da bereits Einträge im Übersetzungsspeicher vorhanden sind. Solution: Wenn du möchtest, dass die englischen Texte korrekt auf der englischen Homepage erscheinen, solltest du die Texte manuell im Übersetzungseditor anpassen. Alternativ kannst du die automatische Übersetzung für jedes Segment im Übersetzungseditor aktivieren oder den Inhalt erneut über das WPML > Translation Dashboard zur automatischen Übersetzung senden. Dabei solltest du angeben, dass die bestehenden Übersetzungen überschrieben werden sollen.
Falls diese Lösung veraltet ist oder nicht auf dein Problem zutrifft, empfehlen wir dir, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass du die neuesten Versionen von Themes und Plugins installiert hast. Für weitere Unterstützung besuche bitte unser Support-Forum.
Problem: The client is experiencing a significant word count discrepancy when translating a page into Italian using WPML with Elementor Pro. Despite the page appearing fully translated, WPML shows a need to translate 685 words for Italian, compared to only 6 for other languages. Solution: Clear any stuck translation jobs: Navigate to WPML → Support → Troubleshooting and click the Cancel in-progress automatic jobs button. For French, look for the button labeled Annuler les tâches automatiques en cours.
If these steps do not resolve the issue, it's possible that the solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client updated internal links and content in posts, resulting in up to 50% of segments showing an orange bar and being untranslated or needing re-approval. This issue did not occur previously and was suspected to be related to recent server issues. Solution: The issue was due to the site not being properly registered and migrated between different environments (WPML test site, staging site, and production site). The site was moved, creating a new entry instead of copying the existing translation memory. We resolved this by manually merging the translation memory of all site organizations into the current one. The client should now cancel any affected 'In Progress' jobs at WPML > Translation Dashboard > Jobs, and create new jobs for the affected contents at WPML > Translation Dashboard. Assign the translations to yourself and access them at WPML > Translations. We have already applied this solution to the 'Best of Nightlife and Bars in La Spezia' and confirmed a 100% completed translation on ATE. Please verify if the issue is resolved by creating new translation jobs, as changes might not be visible on jobs currently in progress.
If this solution does not apply to your case, or if it seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
Problème : Vous utilisez WPML sur un site WordPress et rencontrez un problème où WPML vous demande de mapper la langue portugaise avec une langue WPML, malgré avoir déjà effectué cette opération. Le message d'erreur indique que aucun contenu ne peut être traduit automatiquement tant que la langue par défaut n'est pas mappée à une langue prise en charge. Solution : Nous vous recommandons de vérifier le moteur de traduction actif sous 'WPML > Paramètres > Moteurs de traduction'. Essayez de changer de moteur de traduction pour voir si l'erreur persiste, car cela peut être dû à une combinaison de langues non prise en charge par le moteur actuel. Pour plus de détails, consultez notre discussion précédente sur ce sujet ici.
Si cette solution ne résout pas votre problème ou si elle semble obsolète, nous vous recommandons vivement de vérifier les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum forum de support WPML.
Problem: Sie können einige Übersetzungsjobs nicht abschließen, da der ATE Editor endlos lädt und nichts passiert. Solution: Wir haben drei blockierte Übersetzungsjobs identifiziert: 148758841, 148758844 und 148758842. Diese Jobs konnten aufgrund von Problemen mit den zugehörigen XLIFF-Dateien nicht verarbeitet werden. Wir haben einen der Jobs neu erstellt, und dieser wurde erfolgreich abgeschlossen. Für die ursprünglichen fehlgeschlagenen Jobs gibt es leider keinen Wiederherstellungsmechanismus. Um die blockierten Jobs aus Ihrer Datenbank zu entfernen, sichern Sie zuerst die Tabelle
wp_icl_translate_job
. Suchen Sie dann in dieser Tabelle nach dem Datum '2025-06-30' und löschen Sie die betroffenen Datensätze.
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Überprüfen Sie auch die bekannten Probleme und stellen Sie sicher, dass Sie die neuesten Versionen Ihrer Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum.
Problem: The client is unable to activate automatic translation with WPML because the plugin continuously shows a 'Loading elements' message and errors related to connectivity issues. Solution: First, we recommend checking if the issue was a temporary connectivity problem. If the problem persists, it's important to note that the client is using Divi 5, which is not fully compatible with their version of WPML. We advise installing the latest versions of WPML Multilingual CMS and WPML String Translation, which include compatibility updates for Divi 5. Always ensure to back up the entire site, including the database, before updating.
If the issue was related to our translation server, it should no longer occur as our ATE team has identified it as a temporary server issue.
If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: Sie haben festgestellt, dass Begriffe, die Sie zum Testen in das Glossar eingetragen haben, nicht in der Übersicht angezeigt werden, obwohl sie im Übersetzungsdashboard als eingetragen erscheinen. Auch neu eingefügte Begriffe verschwinden in der Übersicht. Solution: Das von Ihnen beschriebene Problem war wahrscheinlich durch ein temporäres Problem auf unserem Übersetzungsserver verursacht. Dieses Problem sollte mittlerweile behoben sein und die Begriffe sollten wieder korrekt in der Übersicht erscheinen. Wir entschuldigen uns für die Unannehmlichkeiten. Sollten Sie weiterhin Probleme feststellen oder weitere Unterstützung benötigen, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
Für weitere Unterstützung besuchen Sie bitte unser Support-Forum.
Problem: The client changed their domain from eclipsemining.com to eclipsedatainnovations.com and encountered issues with WPML asking for a migration code from the old domain, which they no longer have access to. Additionally, after following initial steps for re-registration, WPML still detected a change in the site’s URL and required further actions.
Solution: 1. Manage Site Keys in Your WPML Account * Log in to your WPML account at https://wpml.org/account/sites/. * Delete the site key associated with the old domain and add a new site for the new domain to generate a new site key.
2. Unregister and Re-register WPML on Your New Blog Site * Log in to your WordPress admin dashboard. * Navigate to Plugins → Add New Plugin, click on the Commercial tab. * Unregister the old site and register the new site using the new site key.
3. Acknowledge Site Movement * Confirm the site has been moved when prompted by WPML.
4. Update Old Domain References * Use a plugin like Better Search Replace to update all database references from the old domain to the new one.
If you still encounter issues after these steps, such as WPML detecting a change in your site’s URL, click on "No/I changed the address of the site to this new one" and then "No/You will need to assign credits or set up a pay-as-you-go plan for this site to use automatic translation". If the problem persists, you may also try selecting "I just logged in from a secondary domain".
Please note that this solution might be irrelevant if it’s outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problem: You are using the Gumlet service to embed a video link on a page with the Divi builder. The video displays correctly in the default language but not in the English version. After translating the page, the video shows just an empty block. This issue might be related to WPML adding comment tags in the translation editor, which could be disrupting the video display. Solution: First, ensure that the code for the video embed does not contain unnecessary extra spaces or line breaks. Proper formatting is crucial as shown in the example from W3Schools. Next, avoid translating the code via the WPML editor as it can break the code upon saving the translation. Instead, update the content in the default language and resend it for translation. We have addressed this issue on our side, so please make sure to update your WPML plugins and check if the problem persists.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems continue, please open a new support ticket.
Problem: The client was experiencing an issue where words were merging together in translated pages using WPML with Elementor Text Editor. The problem persisted even after manual corrections and reappeared with changes in the base language. Solution: We initially suggested the client to make a small change to the default language page and resend it for translation to see if the issue persists. After reproducing the issue on a test site, it was escalated to our second-tier support. The problem was identified to be related to nested tags and specific translation engines like DEEPL. We recommended avoiding nested tags or manually adjusting the text in the WPML editor until a permanent fix was released. Eventually, the issue was resolved on our side, and we confirmed that automatic translation no longer removes white spaces between words. The client was advised to update the content in the default language and resend it for translation.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problema: Il template utilizzato nella versione originale del sito in italiano non corrisponde a quello nelle versioni tedesca e inglese. Soluzione: Abbiamo verificato che le impostazioni della pagina fossero corrette e che fosse selezionato il template Elementor Full Width. Tuttavia, abbiamo notato che il CSS specifico per le lingue inglese e tedesca applicava un padding del 10% su tutti i lati, impedendo la visualizzazione a piena larghezza. Abbiamo quindi impostato il padding a 0 per entrambe le lingue. Inoltre, abbiamo scoperto che nella pagina home in italiano era impostato un padding di 10. Rimuovendo questo padding e aggiornando le traduzioni, il contenuto ora viene visualizzato correttamente anche nelle altre lingue.
Se questa soluzione non risolve il tuo problema o se sembra non essere più attuale, ti invitiamo a verificare i problemi noti e a confermare che hai installato le ultime versioni dei temi e dei plugin. Se il problema persiste, ti consigliamo di aprire un nuovo ticket di supporto.
