Problem: You are working on a site and trying to translate pages using WPML. During the translation process, you encounter an error with the URL that includes 'ateJobCreationError=101'. You are wondering what the error code 101 means and how to resolve this translation error. Solution: The error code 101 you encountered typically indicates that your site was blocked on our servers, likely due to an interaction issue. We have unblocked your site now. We recommend you check again to see if the issue has resolved.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You are managing a WordPress multisite network and are facing issues with the allocation of translation credits. Specifically, when an automatic translation is triggered on one master site, the credits are incorrectly deducted from another site's account, causing confusion and difficulty in tracking usage. Solution: 1. Visit your WPML account and remove any sites other than the main network website. 2. Navigate to Plugins > Add New > Commercial in your WordPress dashboard and click "Check for updates" to ensure all WPML plugins are updated to the latest versions. Remember to create a backup before making these changes. 3. Unfortunately, it is currently a known limitation that translation credits cannot be assigned separately for each subsite in a WordPress multisite setup; credits are shared across the entire network. We have escalated this as a feature request for potential future improvements. 4. As a temporary solution, we have manually assigned the required credits to your subsite to help you continue working without interruptions.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: You are experiencing issues with symbols being incorrectly inserted in Italian translations using WPML, such as unnecessary spaces and quotation marks instead of apostrophes. This problem is attributed to the translation engines, particularly Deepl, which interprets these insertions as correct grammar. Solution: We recommend using Microsoft or WPML AI for translations as these engines do not frequently exhibit this issue. We are actively working to improve our systems to gain more control over translation outputs. In the meantime, if possible, manually correct the errors in the translated content. Additionally, we have added 3000 credits to your site for testing purposes. If the problem persists, please provide temporary access (wp-admin and FTP) to your site for further investigation. Ensure to back up your site files and database before providing access, and verify that you are using the private fields for submitting sensitive information. For more details on privacy and security, please visit: Privacy and Security Policy.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket for further assistance.
Problème : Vous développez un site et rencontrez des difficultés pour ouvrir des pages ou des articles pour les traduire avec l'éditeur WPML. Vous recevez un message d'erreur indiquant que le site est sous forte charge ('queue full') et le chargement est anormalement long. De plus, vous observez des erreurs récurrentes dans les 'Protocoles d'erreurs de l'éditeur de traduction avancé' indiquant 'Service Unavailable'.
Solution : Nous avons identifié que nos serveurs rencontraient un problème de performance, ce qui pourrait expliquer les difficultés que vous rencontrez. Nous vous recommandons d'attendre environ une heure puis de vérifier à nouveau si le problème persiste. Si après cette attente, vous continuez à rencontrer des problèmes avec la traduction, nous vous invitons à partager un accès à votre site pour que nous puissions effectuer une vérification plus approfondie.
Il est également possible que cette solution ne soit plus pertinente en raison de mises à jour ou de modifications spécifiques à votre cas. Nous vous recommandons vivement de consulter les problèmes connus, de vérifier la version de la correction permanente et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.
Problem: You are experiencing an issue with automatic translation using WPML on your site, specifically when translating the homepage from Thai to Simplified Chinese. The translation process failed three times, and the error message suggested contacting WPML support. Solution: 1. Open the default language page in Edit mode and press the "I understand - continue editing" button from the popup. 2. Make a small change, such as adding a space or a '+' sign in the page title. 3. Save the page. 4. Remove the small change made in step 2. 5. Update the page again. 6. Try to open the translated page in the WPML Translation Editor and check if it loads correctly in the Advanced Translation Editor.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
