All issues in which we had to help clients with Elementor Custom Widgets either because they wanted to create one, or (more likely) when related to themes that have Elementor Custom Widgets integrated. Add whether you helped, sent to docs or escalated.
Problem: When using WPML with Elementor, after translating a page to secondary languages, any new text added in the original language and updated in translation causes previously saved button links to revert to the original. Solution: To fix this issue, you need to register custom page builder widgets for translation of the Hub theme by Liquid Themes. This involves adjusting the
wpml-config.xml
file in your theme to include the links in the translation process. Here is a step-by-step guide: 1. Check if your Hub theme's by Liquid Themes
wpml-config.xml
file already includes widget translation configurations. 2. Modify the XML configuration to add the button links for translation. For example, add the following field to your button widget configuration:
<field type="Heading: Link URL" editor_type="LINK">link>url</field>
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at our support forum.
Problem: El cliente necesitaba generar código XML para traducir ciertos widgets en su sitio y no sabía cómo identificar el LABEL correspondiente para cada palabra. Solution: Primero, proporcionamos el código XML necesario para la traducción de varios widgets, especificando los campos relevantes para cada uno. Aquí está el código XML que debes añadir a tu configuración de WPML:
Además, para traducir un campo específico ('cantidad-de-dias'), te indicamos que vayas a WPML --> Configuración --> Traducción de campos personalizados y configures 'cantidad-de-dias' como traducible. Luego, realiza un pequeño cambio en el producto original y actualiza la traducción.
Si esta solución no resuelve tu problema o parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos y confirmar que tienes instaladas las últimas versiones de los temas y plugins.
Problem: The client is unable to translate the carousel and its captions on their website using Elementor. Solution: First, we asked the client to confirm if they are using a standard Elementor carousel or a custom widget. We then suggested checking if the captions can be found using the search bar at the top of the translation editor. If the captions are still not translatable, we recommended registering the widget manually for translation. Detailed steps for this process can be found in our documentation: How to Register Page Builder Widgets for Translation.
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problema: En tu sitio web, estás enfrentando problemas con las nuevas traducciones en Elementor. No se refleja todo el contenido a traducir de la otra versión y, al editar las traducciones, se muestra el contenido antiguo y se devuelve a una plantilla vieja de Elementor. Solución: Primero, asegúrate de que tienes la última versión de WPML y de Elementor. Luego, sigue estos pasos: 1. Ve a WPML --> Settings --> Custom xml Configuration. 2. Copia el siguiente código XML para configurar los widgets que faltan:
3. Regresa a la página de inicio y haz clic en actualizar para que se actualice en el editor de traducción y aparezcan las nuevas cadenas de texto. Si esta solución no resuelve tu problema o si parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.
Problem: Der Kunde hat Probleme mit der Übersetzung von Elementor Widgets im Footer seiner Website. Speziell gibt es keine Funktion "WPML: Elementor Widgets" für das Bildergalerie-Widget auf der Seite. Solution: 1. Für die Custom XML Widgets des Themes muss eine eigene Config angelegt werden. Dies macht das Elementor Widget im Translation Editor sichtbar und übersetzbar. Hierfür kann die Config global generiert werden: https://wpml.org/documentation/related-projects/wpml-compatibility-test-tools-plugin/registering-custom-elementor-widgets-for-translation/. 2. Alternativ kann der WPML Editor in der rechten Sidebar deaktiviert und das Widget manuell in Elementor bearbeitet werden. 3. Es wird empfohlen, Themes zu erwerben, die auf https://wpml.org/theme als zertifiziert gelistet sind, um sicherzustellen, dass sie vollständig mit WPML kompatibel sind und keine Missverständnisse wie die auf Themeforest beschriebenen auftreten.
Falls diese Lösung nicht relevant oder veraltet ist, oder falls sie nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu öffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum: https://wpml.org/de/forums/forum/support-in-german/.
Problem: The client was unable to find and translate a specific string in the header of their website using WPML. Solution: 1. To make the custom Marquee Elementor element compatible with the WPML Translation Editor, we added the following XML configuration in WPML >> Settings > Custom XML Configuration section:
After this, we made a small change in the default language header template and translated the header in the secondary language. This made the marquee element content available for translation. 2. For translating the 'Donation' text, we followed these steps: - Navigated to WPML >> String Translation page. - Clicked on the 'Translate texts in the admin screen' link at the bottom of the page. - Searched for the string and enabled its translation. - Assigned the correct source language and added the translation of that string. - Cleared the cache to reflect the updated translation. For further details, you can refer to the following documentation links:
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are trying to translate the field link for each item on the Filterable Gallery addon from Essential Addons but the XML code you used did not work. Solution: We recommend using the following XML code to make the link available for translations:
If you are using the Advanced Translation Editor, you will need to search for the URLs in the editor.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
