Problem: If you're using WPML with Greek as the default language and English as the secondary language, and you encounter 404 errors across all pages in both languages after deleting a post or page in English, it might be related to caching issues. Solution: We recommend checking your LiteSpeed Cache settings. Specifically, ensure that the auto-purging of the cache is enabled. This setting is crucial for automatically clearing the cache when posts or pages are updated or deleted, which could prevent the 404 errors you're experiencing. You can find more details on configuring LiteSpeed Cache with WPML here: LiteSpeed Cache and WPML configuration.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly at WPML support forum.
Problem: The client is experiencing an issue where the Dutch (NL) top bar header on their website is incorrectly displaying the French translation instead of the Dutch one. Solution: We recommend checking the language settings used when the header was originally created. It appears that the header may have been initially set up in Dutch and then translated to French, which is causing the current issue. To resolve this, you should: 1. Confirm the original language of the header by editing the Dutch Header Template in Divi and checking the translation status in WPML > Translation Management > Dashboard. 2. If the header was indeed created in Dutch, edit it directly in Divi and update the translation from Dutch to French. 3. Since Divi templates should always be created in the site's default language, we suggest removing the global header template and recreating it in French. Afterward, translate it from French to the other required languages.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket at WPML support forum for further assistance.
Problem: Sie haben festgestellt, dass die Übersetzungen Ihrer Templates und Template Parts sich unerwartet zurücksetzen und eine völlig andere Version geladen wird, ohne dass Änderungen an den Templates vorgenommen wurden. Solution: Wir haben Ihre Templates und Template Parts erneut übersetzt, um das Problem zu beheben. Es scheint, dass das Problem momentan nicht mehr auftritt. Es ist möglich, dass eine erneute Übersetzung erforderlich war, um das Problem zu lösen. Sollte das Problem erneut auftreten und klar reproduzierbar sein, empfehlen wir Ihnen, eine Bildschirmaufnahme zu erstellen und ein neues Ticket mit allen relevanten Details zu eröffnen.
Bitte beachten Sie, dass diese Lösung möglicherweise veraltet oder nicht auf Ihr Problem zutreffend ist. Wir empfehlen Ihnen, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollten weiterhin Schwierigkeiten bestehen, zögern Sie nicht, ein neues Support-Ticket zu eröffnen. Besuchen Sie dazu unser Support-Forum.
Problem: The client was unable to translate testimonials and FAQ sections on certain pages of their website using WPML's Advanced Translation. The second page was also disconnected from Advanced Translation, and changes were not reflected on the translated page. Solution: We identified that the client was using custom widgets to display the FAQ and Testimonials, which needed to be registered for translation. We recommended registering the custom Elementor widgets following the guide at https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/. Additionally, we suggested resaving the affected pages to allow the Advanced Translation Editor to resync the content. We also installed a multilingual tool plugin to address errors preventing the completion of translations and deactivated conflicting plugins to further diagnose the issue.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
Problema: Estás intentando cargar todas las imágenes de una página en particular en otro idioma, pero no se visualizan. Anteriormente, intentaste resolver este problema sin éxito. Solución: 1. Ve a la página problemática en su versión en inglés: https://nexsa.cl/guerrero/en/services/ 2. Haz clic en cada uno de los servicios/áreas. 3. Edita cada servicio en Español (idioma original) sin hacer cambios y haz clic en el botón de Guardar. 4. Comprueba que ahora se muestra la imagen de cada área en la versión en inglés de la página.
Si esta solución no resuelve tu problema o parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos y asegurarte de que tienes instaladas las últimas versiones de los temas y plugins. Para más asistencia, visita nuestro foro de soporte.
Problem: You are trying to translate content using the WPML plugin but encounter an error that says 'Failed to load engines'. Solution: 1. Try reloading the page a few times as it might be a temporary connection issue. 2. Temporarily deactivate all plugins except for WPML to see if the issue still persists. Ensure you back up your database before making any changes.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Also, check the related known issues and verify you have the latest versions of themes and plugins installed. For further assistance, please visit our support forum.
