Problem: You are developing a site and have encountered a compatibility conflict between the WPML plugin and Elementor when processing a certain product page. Solution: If you're experiencing this issue, we recommend trying the workaround provided in the following documentation: Elementor Critical Error on WooCommerce Product Pages. Please ensure to back up your database before making any changes.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: After updating WPML plugins, both language widgets are displayed in the same language, and string translation does not reflect the translated widget. Solution: 1. Check if the issue persists with the WordPress default theme and regular widgets. 2. This is a known issue with custom HTML widgets being displayed in all languages. You can find a temporary workaround here: https://wpml.org/errata/wordpressp-5-8-custom-html-widgets-are-displayed-in-all-languages/ 3. The issue will be permanently fixed in WPML version 4.7.5. You can download this version from your account when available: https://wpml.org/account/downloads/
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: WPML Support Forum.
Problem: Sie haben auf Ihrer Webseite mehrere Änderungen vorgenommen, einschließlich des Austauschs von Bildern und des Einfügens neuer Inhaltsblöcke, und versucht, diese Änderungen automatisch ins Französische zu übersetzen. Die Übersetzung verbrauchte zunächst Credits, war jedoch fehlerhaft, und die französische Seite wurde nicht aktualisiert. Bei weiteren Versuchen wurden keine Credits mehr verbraucht, und der Inhalt blieb unverändert. Lösung: Wir empfehlen Ihnen, die Lösung aus dem folgenden Link anzuwenden: https://wpml.org/errata/divi-php-8-2-fatal-error-uncaught-typeerror-htmlspecialchars_decode/ Führen Sie danach eine kleine Änderung an der Originalseite durch (zum Beispiel ein Leerzeichen in einem beliebigen Text) und speichern Sie die Seite. Aktualisieren Sie anschließend die Übersetzung.
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
Problem: The client is experiencing an issue where the page sitemap at https://crafts.labanoris.lt/page-sitemap.xml returns blank, while other sitemaps function correctly. The issue persists even after disabling WPML SEO, indicating incorrect sitemap entries due to duplicate default language URLs. Solution: 1. Disable all WPML plugins to verify if the issue is related to WPML. If the problem persists, it might be related to another SEO plugin. 2. Check the source of the page sitemap for any incorrect entries. Specifically, look for URLs including 'ssl=1' and remove this parameter. Instructions for this can be found in the WPML forum documentation. 3. Check for broken image URLs in the sitemap, particularly those ending with a dangling '&'. These should be corrected by removing the '&' or '&'.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: The client reported a critical error on the Swedish translation of their website, preventing it from displaying correctly in the frontend. Solution: We identified that the issue was due to incorrect translation of placeholders in strings. Here are the steps we recommended and implemented to resolve the issue: 1. Navigate to WPML >> String Translation. 2. Search for strings containing the placeholder %s. 3. Correct the translation in the Swedish language. For example, we changed the string:
Använd %1$anpassad CSS%3$ för att styla ditt innehåll eller lägg till %2$prefixet "selector"%3$ för att rikta in dig på specifika element.
To:
Använd %1$s anpassad CSS%3$ för att styla ditt innehåll eller lägg till %2$s prefixet "selector"%3$ för att rikta in dig på specifika element.
After making these corrections, the Swedish pages loaded correctly.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problema: Estás intentando traducir un texto en tu sitio web y no encuentras el texto que quieres traducir. El sitio está disponible en inglés y español, pero los idiomas adicionales (alemán, francés e italiano) aparecen en español. Solución: Si estás experimentando este problema, podría deberse al uso de bloques. Te recomendamos seguir los pasos indicados en el siguiente enlace: https://wpml.org/errata/woocommerce-multilingual-cart-page-strings-not-translated-when-using-blocks/. Es necesario reemplazar los bloques por el shortcode estándar de WooCommerce.
Si esta solución no resuelve tu problema o parece no ser relevante debido a que está desactualizada o no se ajusta a tu caso, te sugerimos abrir un nuevo ticket de soporte. Te recomendamos encarecidamente revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para más asistencia, visita nuestro foro de soporte en https://wpml.org/es/forums/forum/ayuda-en-espanol/.
Problem:
The client was experiencing following critical error when loading blog posts using WPML 4.7.4, and after rolling back to a previous version, some translators were unable to access translation jobs.
Uncaught TypeError: WPML\PB\Elementor\DataConvert::serialize(): Argument #1 ($data) must be of type array, null given
Solution: We identified that the issue with the critical error was related to a known problem documented in our errata. We recommended applying the workaround mentioned in the errata, which can be found here: https://wpml.org/errata/elementor-critical-error-on-woocommerce-product-pages/. We advised the client to apply this solution on their live site after taking a backup. Additionally, we suggested subscribing to the comments of the errata to stay updated on any developments.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: After performing MEDIA TRANSLATION in WPML, the header image on all Spanish language posts and pages appears broken. Solution: We recommend checking the issue related to SVG support when activating WPML Media, which might be stripping parts of the image URL. You can find detailed information and a potential fix here: SVG Support - Activating WPML Media strips uploads folders from SVG image URL. If the header image remains broken after applying the suggested fix, please try re-uploading the image. If these steps do not resolve the issue, it might be due to a different cause or the solution might be outdated. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If the problem persists, please do not hesitate to open a new support ticket for further assistance. You can do so here: WPML Support Forum.
Problème : Vous tentez de traduire des projets du français à l'allemand sur votre site WordPress utilisant le thème Divi, et vous observez que sur certains projets, la catégorie traduite en allemand s'affiche deux fois. Solution : 1. Nous avons identifié que ce problème pourrait être lié à un problème connu avec Divi où les catégories des posts créés dans l'éditeur frontal sont dupliquées. Vous pouvez consulter ce problème connu et la solution suggérée ici : https://wpml.org/errata/divi-posts-created-in-front-editor-have-duplicated-categories/ 2. Si cette solution ne résout pas le problème, nous vous recommandons de synchroniser les taxonomies des projets via WPML > Support > Troubleshooting. Cette action a aidé à supprimer les catégories doublées.
Si cette solution ne semble pas pertinente ou est obsolète, ou si le problème persiste, nous vous recommandons vivement de vérifier les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si nécessaire, n'hésitez pas à ouvrir un nouveau ticket de support sur le forum de support WPML.
Problème : Si vous rencontrez une erreur critique sur votre site en utilisant WPML et Elementor, où le message d'erreur indique un problème avec la fonction
serialize()
qui attend un tableau mais reçoit une valeur nulle, cela peut être dû à un problème connu. Solution : Nous vous recommandons de consulter le rapport d'erreur connu sur https://wpml.org/errata/elementor-critical-error-on-woocommerce-product-pages/ et d'appliquer la solution proposée. Si cette solution ne résout pas le problème ou si elle semble obsolète, nous vous conseillons de vérifier que vous avez installé les dernières versions de vos thèmes et plugins. Pour plus d'assistance, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support. Nous vous recommandons également de consulter régulièrement la page des problèmes connus : https://wpml.org/known-issues/ pour vérifier si une version permanente de la correction a été publiée.
Problem: If you're experiencing issues where the content of translated posts is overwritten by the default language's content upon publishing, even if the post is published in the original language first, you are not alone. This problem persists even after following the workaround suggested in the WPML errata. Solution: We recommend trying to deactivate the String Translation plugin to see if this resolves the issue. However, we understand that deactivating the String Translation plugin may not be feasible for many sites due to dependency on the plugin. Unfortunately, currently, deactivating WPML String Translation is the only solution we can offer for this specific problem. A WPML Update that solves this issue is planned for Monday the 19th of May 2025.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
