Problème : Vous êtes incertain si votre site utilise des templates Twig, suite à une notification indiquant que ces templates ne seront plus supportés dans la prochaine version de WPML. Solution : Si vous n'avez pas intégré de code personnalisé sur votre site, il est peu probable que vous utilisiez des templates Twig. Ces templates sont généralement utilisés pour les sites web de grande taille. Pour confirmer, vous pouvez vérifier la liste des plugins et du thème en fournissant les informations de débogage via ce lien : https://wpml.org/faq/provide-debug-information-faster-support. Après vérification, il semble que votre site n'utilise pas de templates Twig ni de plugins les gérant.
Si cette solution ne résout pas votre problème ou semble obsolète, nous vous recommandons de vérifier les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version des corrections permanentes et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur le forum de support WPML.
Problema: El cliente está preocupado por el impacto de la eliminación del soporte de plantillas Twig en sus 12 sitios web que utilizan el plugin WPML. Solución: Hemos revisado los sitios y confirmado que no utilizan plantillas Twig activamente. Los archivos .twig encontrados dentro de la carpeta de WPML son parte de nuestra infraestructura interna y no afectan la operatividad de los sitios. Por lo tanto, no es necesario realizar ninguna acción; los sitios pueden continuar funcionando normalmente sin preocupaciones respecto a este cambio.
Si esta solución no resuelve tu problema o si la información parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.
Problem: The client is unsure about the type of language switcher used on their website and whether they need to replace the Twig templates. Solution: If you're experiencing uncertainty about the type of language switcher on your website, we recommend checking if you added the language switcher via WPML → Languages. If this is the case, it confirms that you are not using Twig templates for the language switcher, and everything should be functioning correctly.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: You need to determine if your site is using Twig templates due to an upcoming update in WPML that will no longer support them. Solution: We reviewed the screenshot you provided and confirmed that your site does not use Twig templates. Instead, you have implemented the language switcher through WPML by navigating to WPML → Languages → Widget language switcher and placing it in your site’s widget area.
If this solution does not seem relevant, or if it becomes outdated, we recommend checking the related known issues and verifying that you have installed the latest versions of themes and plugins. If you still face issues, please open a new support ticket.
Problema: Il cliente ha ricevuto un'email che informa che nella versione 4.8 di WPML verrà rimossa la compatibilità con i template Twig e non è sicuro se il suo sito utilizza Twig. Soluzione: Se utilizzi i selettori di lingua con le impostazioni di WPML, non stai utilizzando Twig. Tuttavia, puoi fare un ulteriore controllo seguendo queste indicazioni.
Se la soluzione proposta non risolve il problema o sembra non essere più rilevante, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di verificare i problemi noti correlati, di verificare la versione della correzione permanente e di confermare che hai installato le versioni più recenti dei temi e dei plugin.
Problem: Der Kunde hat eine E-Mail über das Ende des Twig Supports erhalten und möchte wissen, ob seine Website davon betroffen ist. Die Website verwendet diverse Twigs, und es besteht Unsicherheit, ob das Ende des Twig Supports die übersetzten Inhalte beeinflussen wird. Solution: Wir haben festgestellt, dass das Theme des Kunden vom üblichen WordPress-Schema abweicht und der Header sowie andere Partials (z.B. Footer, Newsletter) über Twig-Dateien wie /views/layout/header.twig implementiert sind. Da in diesen Twig-Dateien kein PHP möglich ist und der Sprachumschalter ebenfalls per Twig realisiert wurde, ist das Theme von der Umstellung betroffen. Wir empfehlen dem Kunden, sich direkt an die Theme-Entwickler zu wenden, um notwendige Anpassungen vorzunehmen.
Falls diese Lösung veraltet erscheint oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
Problem: The client is unsure if a Twig template was used on their site and is concerned about how the WPML 4.8 update might affect it. Solution: We reviewed the site's code and confirmed that the client is using a standard language switcher, not a Twig template. Therefore, no action is necessary regarding the WPML update. We recommend creating a full website backup before proceeding with any updates. If this solution does not seem relevant or if it's outdated, or if it does not apply to your case, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If further assistance is needed, we encourage you to open a new support ticket at WPML support forum.
Problem: The client needs to determine if the Twig template has been used on their website and whether they can use the browser's inspect tool to check for the Twig template. Solution: If you added the language switcher through WPML settings, a shortcode, or a widget, rest assured it will continue to function correctly. However, if the switcher is implemented directly in your theme's code, we recommend consulting the theme author to understand how the WPML language switcher is integrated. Alternatively, if you possess the necessary skills, you can examine the theme's template files yourself to identify the file responsible for rendering the switcher and verify its integration. Using the inspect tool in the browser will not indicate whether a Twig template has been used.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
