Problem: The client was unable to translate attributes in WooCommerce Multilingual & Multicurrency. Despite setting the taxonomy language to Dutch, the translation pencil icon was unresponsive, and an E_ERROR was encountered in the WPML plugin files. Solution: We recommended checking the documentation on translating and synchronizing global attributes in WooCommerce Multilingual, available here: https://wpml.org/documentation/related-projects/woocommerce-multilingual/#translate-and-synchronize-global-attributes.
The client resolved the issue by switching the "copy taxonomies to translation" on and off. Set all taxonomies to Dutch (because they were somehow registered as English). Then the client sent all products for translation (automatic > publish without review) and selected the already translated content to "Overwrite existing translations". After that, navigate to the Taxonomies translation and select the taxonomies one at a time and press the sync button at the bottom.
If this solution does not resolve your issue or seems outdated, please visit our known issues page at https://wpml.org/known-issues/ to check for any updates or related problems. We also recommend confirming that you have the latest versions of themes and plugins installed. If problems persist, do not hesitate to open a new support ticket for further assistance.
Problem: If you're trying to enable multicurrency options on your site using WPML and find that all payment methods disappear when multicurrency is turned on, this might be due to not using the latest version of the WPML plugin and its add-ons. Solution: We recommend that you first update your WPML plugin and all related add-ons to the latest version, which is currently 4.7.0. This update includes the latest bug fixes and improvements that might resolve your issue. You can check the latest released versions and find update instructions on the WPML FAQ page. If updates are not visible, you may need to click the 'Check for updates' button in the Plugins → Add New Plugin → Commercial tab. Remember to backup your database before proceeding with any updates.
If updating does not resolve the issue or if this solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
Problème: Le client ne parvient pas à trouver certaines chaînes de traduction pour des plugins externes dans WPML, notamment pour des libellés de boutons et des formulaires. Certaines chaînes sont en attente de traduction ou introuvables malgré le scan des plugins. Solution: Nous recommandons de vérifier les chaînes en attente sous WPML > Translations. Si elles ne sont pas trouvées, les supprimer de la liste et les rescanner via l'onglet de localisation du thème et du plugin. Pour les chaînes qui ne s'affichent pas, activer l'option 'Rechercher les chaînes pendant le rendu des pages' sous WPML > Traduction des chaînes, puis visiter la page concernée. Revenir ensuite à la traduction des chaînes pour voir si une nouvelle instance de la chaîne est chargée. Plus d'informations sur ce processus peuvent être trouvées ici : https://wpml.org/faq/why-arent-my-translated-strings-showing-up-on-the-front-end-of-my-site/ Pour les chaînes déjà traduites mais nécessitant des modifications, elles se trouvent dans les fichiers .po et .mo du plugin concerné et peuvent être modifiées directement dans ces fichiers. Assurez-vous de faire une sauvegarde avant toute modification.
Si cette solution ne résout pas votre problème ou semble obsolète, nous vous invitons à ouvrir un nouveau ticket de support. Nous vous recommandons également de consulter les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version des corrections permanentes et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Pour toute assistance supplémentaire, veuillez visiter notre forum de support : https://wpml.org/fr/forums/forum/support-en-francais/
Problem: You are experiencing issues with the WPC Frequently Bought Together plugin when switching languages on your website. Specifically, products added to the cart in one language disappear when switching to another language. Additionally, the + sign in the Frequently Bought Together widget does not adjust correctly between Right-to-Left (RTL) and Left-to-Right (LTR) orientations. Solution: 1) For the issue of products disappearing from the cart upon language switch, this is a known behavior with complex products. We recommend enabling the option in WooCommerce Multilingual (WCML) to 'Prompt for a confirmation and reset the cart' when switching languages. This option is particularly useful for complex products. You can find more details here: Clearing Cart Contents When Language or Currency Change. Additionally, we invite the plugin author to join our GoGlobal program to work on compatibility improvements: Go Global Program. 2) For the alignment issues of the + sign in RTL and LTR orientations, this is likely controlled by the theme or the plugin's CSS and not by WPML. We advise testing the widget without WPML in both RTL and LTR modes and reporting the issue to the theme or plugin developer.
If these solutions do not resolve your issue or if they seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are experiencing issues with reviews being posted in the wrong language section on your e-commerce site. Previously, you had to delete and repost the review in the correct language, which is not ideal. Solution: We recommend enabling a feature that allows reviews to be displayed in all languages. You can activate this option by checking the appropriate checkbox. For more details, please visit: Displaying Product Reviews in Multiple Languages. Once this feature is enabled, you can translate the reviews using WPML → String Translation. Reviews will then show a "(translated)" label when viewed in another language.
Please note that this solution might not be relevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
