Problem: The client is using WPML on their site and accidentally deleted the YITH Ajax Product Filter for the Russian language. They want to delete the translation to duplicate it again and recreate the filters for Russian. Additionally, no products are displayed in the main language, and the filtering does not work in either Romanian or Russian. Solution: 1) To delete the translation and duplicate it again for the Russian language, follow these steps: - Go to Yith -> Ajax Filter - Switch the language to the secondary language - Hover on the preset name - Click the Delete icon For translating the presets correctly, please refer to this guide. 2) For the issue where no products are displayed and filtering does not work, it was identified that the product archive template does not have a products widget. This needs to be added to display products in the default language.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues with menu synchronization in WPML, where the menu no longer retains the position of categories after translating from Romanian to Russian, and updating plugins and clearing caches hasn't resolved the issue, follow these steps. Solution: 1. Access your database manager, such as PhpMyAdmin. 2. Navigate to the
wp_options
table. 3. Search for and delete the following keys: - WPML(setup) - icl_sitepress_settings 4. Go to your site's dashboard. 5. Configure WPML again. 6. Check the WP Menu Sync function.
Please ensure to back up your database before performing these steps to prevent any potential data loss.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
