Problem: The client's website is primarily in Hebrew, with English as a second language. In WooCommerce, the order confirmation email is sent in English instead of Hebrew for Hebrew users, although other automatic emails like order processing are sent correctly. Solution: Installing the WooCommerce Multilingual & Multicurrency plugin is mandatory for running the WooCommerce shop. You can add this plugin by going to Plugins → Add New → Commercial tab in your WordPress dashboard or by downloading it from your wpml.org account. Here is the link to the plugin: WooCommerce Multilingual & Multicurrency plugin. Additionally, for translating WooCommerce emails, please refer to this guide: How to Translate WooCommerce Emails. Ensure to backup your database before proceeding with these changes.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
