Problem: The client was experiencing an issue where WooCommerce payment details were displayed twice on the order confirmation page and in the email.
Solution: We informed the client that the fix they were waiting for had been included in version 5.3.3 of the WooCommerce Multilingual plugin. We updated the plugin for the client and confirmed that the solution was correctly implemented. We advised the client to try again with the latest version to resolve the initial issue of being charged twice.
If the solution provided here does not apply to your case, or if it seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and ensuring that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket in our support forum.
Problem: The client needs to downgrade the WooCommerce Multilingual & Multicurrency plugin from version 5.3.2 to 5.2.0 but is unsure how to proceed. Solution: If you're looking to downgrade the WooCommerce Multilingual & Multicurrency plugin, we recommend the following steps: 1. Make sure to make a full backup of your site as a precaution. 2. Navigate to your WordPress admin panel, go to Plugins, find WooCommerce Multilingual, and deactivate it. Then, delete the plugin. 3. Download the version you want to downgrade to from our official repository here: WooCommerce Multilingual & Multicurrency changelog. 4. Return to the plugins page in your admin panel, click on Add New, and install the version you've just downloaded.
If this solution doesn't seem relevant to your situation, please don't hesitate to open a new support ticket with us here.
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