fredF-12

Problem:
The client needed to translate a contact URL that was added as a theme option.
Solution:
We recommended the following steps:
1. Navigate to WPML->String Translations.
2. At the bottom of the String Translation table, click on “Translate texts in admin screens”.
3. Search for the strings there.
4. If found, select it and click on “Add to string translation”.
5. Click on “Return to String Translations”.
6. Proceed to translate the URL.

After following these steps, we successfully translated the URL to English.

If this solution doesn't look relevant, please open a new support ticket.