Problem: The client is experiencing an issue where Divi heading tags, such as blurbs or text, are not being translated when sent to the translation agency, Translate 1.
Solution: We disconnected the sites to access the Advanced Translation Editor on the staging site. We used an example page and confirmed that the header text was visible in the original language and in the Advanced Translation Editor. We then sent the page for translation and verified that the title was present in the downloaded XLIFF file. We suggested that the client should try to reproduce the issue on the staging site, as it might be a plugin conflict that doesn't occur in the minimal settings environment of the staging site. If the issue persists on the staging site, we asked the client to inform us about the specific page and title used for testing so we could investigate further.
