Problem: You have a GravityForm on your site in French, and after translating it into English using WPML, the English form displays on the French page instead of the French version. Solution: We recommend checking the ongoing support ticket where a colleague of ours is already addressing this issue. Please provide your feedback there to continue with the troubleshooting process. You can find the ticket here: https://wpml.org/forums/topic/after-having-translated-a-gravityform-the-language-swap-doesnt-work/.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.
Problem: The client has a homepage translated into two languages with a header template that includes a menu. The header and menu display correctly in the original language, but in the second language, only the header appears, not the menu. The site is built with Elementor and the Hello theme.
Solution: We recommend ensuring that both the menu and the Elementor template are fully translated and synchronized. This will allow the menu to appear on the translated version of the site. For detailed instructions, please follow these guides:
Additionally, turning off "Adjust IDs for multilingual functionality" in WPML -> Languages -> Make themes work multilingual, also fixed the issue. This may be specific to the client's setup, please adjust accordingly. See Language dependent IDs guide for details.
If this solution does not apply to your case because it might be outdated or not relevant, we suggest opening a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
