scottT-13

Problem:
You are experiencing site downtime when attempting to show translations in WPML on your WordPress site. This issue occurs when trying to retrieve all translations, causing the site to go down for 2-3 minutes.
Solution:
We recommend checking your server's RAM capacity as insufficient RAM can lead to such issues. In this case, the client resolved the problem by upgrading their server plan, which provided additional RAM, thus handling the load of retrieving translations without causing downtime. Before making any changes, ensure to back up your database. If you're experiencing similar issues, it might be due to insufficient server resources. We suggest upgrading your server or optimizing your current resources.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.