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Dies ist das technische Support-Forum für WPML – das mehrsprachige WordPress-Plugin.

Mitlesen können alle, doch nur WPML-Kunden können hier Fragen veröffentlichen. Das WPML-Team antwortet im Forum an 6 Tagen pro Woche, 22 Stunden am Tag.

Schlagwörter: 

Dieses Thema enthält 13 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von Bruno Kos Vor 1 Jahr, 6 Monaten.

Assistiert von: Bruno Kos.

Verfasser Beiträge
August 1, 2023 unter 5:22 am #14130335

beateG-2

Hello,
Good morning,

I need help to make woocommerce shop order list page to load faster.
currently it takes 17 to 20 seconds to load order list page see this screenshot : versteckter Link

When I deactivate WPML plugins then it takes only 5 - 6 seconds to load order list page.
Could you please suggest me what to do in this case?

Please check it and let me know
Thanks

August 1, 2023 unter 8:22 am #14131259

Bruno Kos
Supporter

Sprachen: Englisch (English ) Deutsch (Deutsch ) Französisch (Français )

Zeitzone: Europe/Zagreb (GMT+01:00)

Hi,

Can you tell me there is an online version of your website?

Also, can you please provide us with the debug information, so that we can get a better idea of your setup?

https://wpml.org/faq/provide-debug-information-faster-support/

If not yet the case, make sure to have the latest updates already installed, including not only WPML but also related plugins (such as WooCommerce, etc).

https://wpml.org/account/downloads/

Please do the above and let us know if the issue is still happening.

Regards,
Bruno Kos

August 1, 2023 unter 8:40 am #14131383

beateG-2

Can you tell me there is an online version of your website?
==> Yes

I have updated each plugin but still issue is there
I also added debug information

Please check it and let me know
Thanks

August 1, 2023 unter 10:35 am #14132849

Bruno Kos
Supporter

Sprachen: Englisch (English ) Deutsch (Deutsch ) Französisch (Français )

Zeitzone: Europe/Zagreb (GMT+01:00)

Can you please check if this issue appears when:

- only WPML plugins are activated (also WooCommerce), as it will tell us if there is an interaction issue with other plugin
- theme is set to a WordPress default like Twenty Twenty as it will tell us if there is an interaction issue with your theme

August 1, 2023 unter 11:36 am #14133297

beateG-2

- only WPML plugins are activated (also WooCommerce), as it will tell us if there is an interaction issue with other plugin
==> Yes I have checked it when I deactivate WPML plugin then page take only 5 - 6 seconds while when I activate WPML plugin then it will take 17 - 20 seconds

- theme is set to a WordPress default like Twenty Twenty as it will tell us if there is an interaction issue with your theme
==> I also tried it with default theme also but it's not working

August 1, 2023 unter 1:32 pm #14134743

Bruno Kos
Supporter

Sprachen: Englisch (English ) Deutsch (Deutsch ) Französisch (Français )

Zeitzone: Europe/Zagreb (GMT+01:00)

Would you be willing to provide me with WordPress credentials so I could investigate the issue directly?

For the testing purposes I will disable and enable WPML.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

I marked your next reply as private so that you can safely add credentials.

August 2, 2023 unter 11:17 am #14141631

Bruno Kos
Supporter

Sprachen: Englisch (English ) Deutsch (Deutsch ) Französisch (Français )

Zeitzone: Europe/Zagreb (GMT+01:00)

Can I ask you the following? In order to debug this issue, I will install Duplicator plugin, will create packages and will try this on my localhost and escalate further to 2nd tier.

I will exclude all the media files, etc, to keep the package minimal.

https://wpml.org/faq/provide-supporters-copy-site/

Let me know if this is OK with you.

August 3, 2023 unter 4:07 am #14145493

beateG-2

Yes sure no problem

August 3, 2023 unter 7:51 am #14146471

Bruno Kos
Supporter

Sprachen: Englisch (English ) Deutsch (Deutsch ) Französisch (Français )

Zeitzone: Europe/Zagreb (GMT+01:00)

This is escalated to our 2nd tier team and may take some debugging time, I'll get back to you as soon as I have any news or questions for you.

August 3, 2023 unter 9:42 am #14147729

beateG-2

Okay sure np

August 7, 2023 unter 4:41 am #14160931

beateG-2

Hello,
Any update regarding admin order list page?

August 7, 2023 unter 6:45 am #14161225

Bruno Kos
Supporter

Sprachen: Englisch (English ) Deutsch (Deutsch ) Französisch (Français )

Zeitzone: Europe/Zagreb (GMT+01:00)

I have no news to share yet - as soon as there will be, I will update here.

August 7, 2023 unter 8:58 am #14162031

beateG-2

Okay sure np
Thanks

August 7, 2023 unter 3:31 pm #14164959

Bruno Kos
Supporter

Sprachen: Englisch (English ) Deutsch (Deutsch ) Französisch (Français )

Zeitzone: Europe/Zagreb (GMT+01:00)

Can you go to \wp-content\plugins\order-delivery-date\includes\orddd-common.php and comment-out this line:

$loaded_language = wp_download_language_pack( $lang );

Does it help?

August 8, 2023 unter 4:36 am #14166667

beateG-2

Yes, that resolved my issue now page takes approx. 5 seconds to load
Thank you so much