Translation for EN in ATE do not work.

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Supporter timezone: Europe/Kyiv (GMT+02:00)

Tagged: Exception

This topic contains 7 replies, has 0 voices.

Last updated by danielS-274 23 hours, 37 minutes ago.

Assisted by: Andrey.

Author	Posts
January 19, 2026 at 10:09 pm #17744199
danielS-274	Hi i have familar problem on another website, like before task here: ( i tried apply same solution like before, but do not work) i have problem with ATE i cannot translate new content from czech to english. Can you help me? I will sent you acces to website. I would really appreciate your assistance. Thank you in advance. Best regards, Daniel
January 19, 2026 at 10:30 pm #17744220
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Hello Daniel, Could this be the same issue we’ve already investigated here? https://wpml.org/forums/topic/unable-to-retrieve-job-details-do-not-work-translation-editor/#post-17713638 https://wpml.org/forums/topic/unable-to-retrieve-job-details-9/?paged=2#post-17683566 Please check those threads and let me know if the behavior you’re seeing matches what’s described there. If so, the solution discussed in those posts may apply to this case as well.
January 20, 2026 at 12:07 pm #17746120
danielS-274	Hi Andrey, i allready did. I try put to hosting code for off Gitz.. Still remain problem. Can you check it inside site?
January 21, 2026 at 12:01 am #17748580
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for your feedback. I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.
January 22, 2026 at 8:45 pm #17755434
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you. I will check and let you know once I have more information.
January 26, 2026 at 1:20 pm #17762492
danielS-274	Hi Andrey, do you have some news?
January 26, 2026 at 2:11 pm #17762863
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Hello Daniel, Thank you for your patience. I’ve completed additional tests and checks, and it appears that the issue is still the same as before. Output compression is very likely still enabled on your server, and it is affecting the Advanced Translation Editor. I also verified the database table collations, and they are all correct. As an additional test, I temporarily switched WPML to use the Classic Translation Editor (WPML → Settings) and checked the translation again. The behavior remains the same: the server is returning binary/compressed data instead of plain text. I’ve attached screenshots for your reference. Unfortunately, this cannot be fixed on the WPML side. A change to your server configuration is required, followed by a server restart. https://wpml.org/errata/translation-jobs-not-synchronised-when-gzip-compression-is-enabled/ I would recommend contacting your hosting company for help with adjusting the server settings.
January 30, 2026 at 11:57 am #17777968
danielS-274	Hello Andrey, I added this code to the hosting: <IfModule mod_deflate.c> SetEnv no-gzip 1 </IfModule> It’s the same code I used before on the previous domain velvetmassage.cz, but unfortunately it doesn’t work on paradisemassage.cz. It’s active there now .. could you please take a look at it as soon as possible? And I’m having the same problem now on eroticmassageprague.cz as well .. I also activated the code there, but I still can’t translate it. I have massage therapist profiles there that need to be translated, and the managers are pushing me to get it done as soon as possible. I’d be happy to do it manually too, but there are parameters that are populated via ACF fields, and I don’t have them available in a manual version. It’s different from a standard page. Can i get you access too for domain eroticmassageprague.cz? Thank you for quick reply. For faster communication, can we use WhatsApp as well? Or do we have to communicate here? Regarding Paradisemassage.cz, I urgently need this fixed, because the website’s optimization has worsened and the client has fewer customers. I can improve it by upgrading the content, etc., but first it needs to work properly. If you have any suggested solution or an alternative way we can work with this calmly so that it functions properly, I’m open to it.