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WPML Customer Success

Share your experience, report a missing feature, and file a complaint with WPML’s Customer Success team.

When to Make a Submission

Please only make a submission related to the following topics.

Missing Feature

Report functionality you expected but couldn’t find in WPML, or suggest new features that would improve your workflow.

Share Feedback

Share your experience with WPML, including what’s working well and what could be improved.

Submit a Complaint

Let us know if something isn’t working as expected or if you’ve had a negative experience with WPML.

Name

Hi, I’m Agnes!

Customer Success
Manager

I lead WPML’s Customer Success team, and I’m here to ensure our products meet your needs.

Your experience with WPML matters to us. The challenges and successes you share help us understand what’s working and what isn’t, letting us improve WPML to better serve your needs.

When will I get a response?

We typically reply within 2 business days and will do our best to get back to you as soon as we can.