Bug

Problem:
You are trying to complete a translation using WPML, but the translation is marked as 100% complete and won't leave the queue. Additionally, you cannot see the translated page on the front end.
Solution:
We have identified that there is custom code on your page that WPML is not processing correctly. Since a permanent solution has not yet been developed, we recommend translating the page manually. Please follow these steps:
1. Ensure you have a full website backup.
2. Delete the existing translations by going to your pages tab, switching languages using the flag icon in the top bar, and sending the translation to the trash. Then, permanently delete the translation from the trashcan. Repeat this for all secondary languages.
3. Visit the original page in the WordPress Editor and select "WordPress editor". For more details, visit Using Different Translation Editors for Different Pages.
4. Translate the page using Elementor by copying content from the original and replacing texts with their respective translations.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if needed.

Problem:

You are using WPML and have encountered an issue where a specific database table, 'heraklet_wp_xztst.nTheLGQ_icl_strings', is missing. This is causing an error message stating that the table does not exist.

Solution:

First, ensure you have a full backup of your site. This is crucial before making any database changes. If you're experiencing this issue, we recommend following the steps provided in the WPML errata and support forum posts to recreate or restore the missing table. You can find detailed instructions and a potential workaround here:

• https://wpml.org/errata/missing-_icl_strings-_icl_string_translations-data-tables/
• https://wpml.org/forums/topic/table-_icl_strings-doesnt-exist-error/#post-9282275

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can always contact us through the WPML support forum.

Problem:

The link associated with the Divi button is not appearing for translation

Solution:

We recommend adding the WPML language configuration code in WPML>>Settings>>Custom XML Configuration. After adding the following code, please update the page in the original language after making a minor edit to refresh the translation settings. Then, update the translation to check if the issue persists.

<wpml-config>
<shortcodes>
    <shortcode>
        <tag>et_pb_button</tag>
        <attributes>
            <attribute>button_text</attribute>
            <attribute>button_url</attribute>
        </attributes>
    </shortcode>
</shortcodes>  
</wpml-config>

For more details, you can refer to a similar issue discussed in our forum: WPML Forum Discussion.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

Problem:

If you're experiencing issues where your Elementor pages are not displaying the translated content in languages like French or English, and instead show the original Dutch content, the issue might be related to the translation settings or the absence of necessary plugins.

Solution:

First, ensure that the String Translation plugin is installed as it's essential for translating page builders like Elementor. If the plugin is installed, follow these steps:

1) Open the page for editing in the original language.
2) Make a minor change in the content to refresh the translation settings and save the changes.
3) Update the translations one by one from the WPML Translation Editor and mark the translation as complete.

Alternatively, you can use the Quick Editing for Pages feature after a full site backup. Translate them automatically from the WPML>>Translation Management Dashboard. For more details, refer to the documentation on using WPML's Translation Management and documentation on how to use WPML's automatic translation.

If this solution does not resolve your issue, or if it seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.

Problème :
Le client a rencontré un problème où le widget de panel d'Elementor ne charge pas lorsque WPML est activé. Après avoir désactivé toutes les autres extensions, le problème persiste uniquement avec WPML.
Solution :
Nous avons recommandé au client de s'assurer que tous les plugins WPML sont mis à jour à la dernière version. Les mises à jour peuvent être téléchargées depuis le compte WPML.
Si le problème persiste, nous avons conseillé d'activer le journal de débogage de WordPress pour identifier d'éventuelles erreurs liées à WPML. Pour cela, modifier le fichier wp-config.php comme suit :

define('WP_DEBUG', true);<br />define('WP_DEBUG_LOG', true);<br />define('WP_DEBUG_DISPLAY', false);<br />@ini_set('display_errors',0);

Après avoir reproduit le problème, le client devrait vérifier si des erreurs sont enregistrées dans le fichier debug.log situé dans le répertoire /wp-content/.
Il est également suggéré de coller le contenu de debug.log sur Pastebin et de fournir le lien pour une analyse plus approfondie.

Cette solution pourrait devenir obsolète ou ne pas correspondre à votre cas spécifique. Nous vous recommandons de vérifier les problèmes connus, de vérifier la version des correctifs permanents et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.