Problema: El cliente tiene problemas con la edición de enlaces permanentes en inglés que muestran repetición excesiva de la palabra 'copia' y también enfrenta problemas de sincronización de taxonomías, donde las categorías y etiquetas no se sincronizan correctamente entre idiomas. Solución: Para el problema de URLs, es necesario habilitar la traducción de URLs y hacer un pequeño cambio en la página original para luego traducir la URL a lo que se prefiera. Puedes encontrar más detalles aquí: https://wpml.org/documentation/getting-started-guide/translating-page-slugs/ Para el problema de sincronización de taxonomías, es necesario actualizar la jerarquía de taxonomías haciendo clic en el botón 'Update taxonomy hierarchy' en cada una de las taxonomías listadas.
Si la solución proporcionada no resuelve tu problema o parece no ser relevante debido a actualizaciones o diferencias en tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de temas y plugins. Para más asistencia, visita nuestro foro de soporte en https://wpml.org/es/forums/forum/ayuda-en-espanol/.
Problem: You are trying to complete a translation using WPML, but the translation is marked as 100% complete and won't leave the queue. Additionally, you cannot see the translated page on the front end. Solution: We have identified that there is custom code on your page that WPML is not processing correctly. Since a permanent solution has not yet been developed, we recommend translating the page manually. Please follow these steps: 1. Ensure you have a full website backup. 2. Delete the existing translations by going to your pages tab, switching languages using the flag icon in the top bar, and sending the translation to the trash. Then, permanently delete the translation from the trashcan. Repeat this for all secondary languages. 3. Visit the original page in the WordPress Editor and select "WordPress editor". For more details, visit Using Different Translation Editors for Different Pages. 4. Translate the page using Elementor by copying content from the original and replacing texts with their respective translations.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if needed.
Problème : Après avoir changé le slug d'une catégorie de produit, l'ancien lien apparaît toujours dans le menu au lieu du nouveau. Solution : Si vous rencontrez ce problème, nous vous recommandons de mettre à jour manuellement le lien dans votre menu. Vous pouvez le faire en naviguant vers Apparence > Menus. Sélectionnez ensuite la langue et le menu que vous souhaitez éditer. Si le problème persiste ou si vous avez besoin d'assistance supplémentaire, n'hésitez pas à partager l'accès à votre site avec notre équipe.
Il est également possible que le problème se soit résolu de lui-même, comme dans le cas du client où le nouveau slug 'accessories-bk' était déjà correctement mis à jour dans le menu.
Si cette solution ne s'applique pas à votre cas, ou si elle semble obsolète, nous vous recommandons vivement de consulter les problèmes connus, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.
Problema: Stai cercando di completare la traduzione di una pagina, ma arrivi al 95% e l'ultima stringa non viene salvata. La frase originale ha dei marcatori di formattazione incorporati (un marcatore di formattazione all'interno di un altro marcatore di formattazione), e i marcatori di formattazione nella traduzione non sono incorporati correttamente. Soluzione: Se stai riscontrando questo problema, ti consigliamo di passare alla versione precedente dell'editor di traduzione. Puoi farlo dalle impostazioni in alto a destra dell'editor.
Questa soluzione potrebbe non essere più rilevante a causa di aggiornamenti software o potrebbe non applicarsi al tuo caso specifico. Se il problema persiste, ti invitiamo a consultare la pagina dei problemi noti per verificare se è già stata trovata una soluzione. Assicurati inoltre di avere installato le ultime versioni dei temi e dei plugin. Se necessario, apri un nuovo ticket di supporto sul forum di supporto WPML.
You are using WPML and have encountered an issue where a specific database table, 'heraklet_wp_xztst.nTheLGQ_icl_strings', is missing. This is causing an error message stating that the table does not exist.
Solution:
First, ensure you have a full backup of your site. This is crucial before making any database changes. If you're experiencing this issue, we recommend following the steps provided in the WPML errata and support forum posts to recreate or restore the missing table. You can find detailed instructions and a potential workaround here:
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can always contact us through the WPML support forum.
You are trying to view your translated page without errors but encountered an error message on the second/translated language page.
Solution:
We recommend performing a full site backup before proceeding with any changes. After ensuring your site is backed up, please try the workaround suggested in the following WPML support forum tickets:
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
The link associated with the Divi button is not appearing for translation
Solution:
We recommend adding the WPML language configuration code in WPML>>Settings>>Custom XML Configuration. After adding the following code, please update the page in the original language after making a minor edit to refresh the translation settings. Then, update the translation to check if the issue persists.
For more details, you can refer to a similar issue discussed in our forum: WPML Forum Discussion.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are trying to display posts on your English URL using a Search and Filter plugin, but the posts are not showing, unlike the Portuguese version of the site. Solution: The issue was due to missing configurations for the plugin to function correctly in English. Specifically, the Advanced Custom Fields (ACF) were not set up for translation. We have now configured them properly on your site. To complete the setup, you need to send all posts for automatic translation or translate them manually. This should resolve the issue. For detailed guidance on setting up ACF for multilingual sites, please visit Advanced Custom Fields (ACF) Multilingual - Translate all fields with WPML.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
If you're experiencing issues where your Elementor pages are not displaying the translated content in languages like French or English, and instead show the original Dutch content, the issue might be related to the translation settings or the absence of necessary plugins.
Solution:
First, ensure that the String Translation plugin is installed as it's essential for translating page builders like Elementor. If the plugin is installed, follow these steps:
1) Open the page for editing in the original language. 2) Make a minor change in the content to refresh the translation settings and save the changes. 3) Update the translations one by one from the WPML Translation Editor and mark the translation as complete.
If this solution does not resolve your issue, or if it seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: The client is experiencing an issue where a non-existent review and a one-star rating are displayed on their WordPress site, despite the database showing zero reviews and ratings for all translations of the product. Solution: We recommend that you first ensure you have a full backup of your website. Then, deactivate WPML and related plugins to check if the review and star rating still appear. This step will help determine if the issue is related to WPML or another aspect of your site.
If the problem persists, it might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problème : Le client a rencontré un problème où le widget de panel d'Elementor ne charge pas lorsque WPML est activé. Après avoir désactivé toutes les autres extensions, le problème persiste uniquement avec WPML. Solution : Nous avons recommandé au client de s'assurer que tous les plugins WPML sont mis à jour à la dernière version. Les mises à jour peuvent être téléchargées depuis le compte WPML. Si le problème persiste, nous avons conseillé d'activer le journal de débogage de WordPress pour identifier d'éventuelles erreurs liées à WPML. Pour cela, modifier le fichier wp-config.php comme suit :
Après avoir reproduit le problème, le client devrait vérifier si des erreurs sont enregistrées dans le fichier debug.log situé dans le répertoire /wp-content/. Il est également suggéré de coller le contenu de debug.log sur Pastebin et de fournir le lien pour une analyse plus approfondie.
Cette solution pourrait devenir obsolète ou ne pas correspondre à votre cas spécifique. Nous vous recommandons de vérifier les problèmes connus, de vérifier la version des correctifs permanents et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.