Problem: The client needed a way to customize the ALT text for flag images in the WPML language switcher to improve accessibility and comply with WCAG 1.1.1, without modifying WPML core files. Solution: We advised the client that currently, the best approach to achieve the desired ALT text customization is to follow the workaround provided in our errata, which involves modifying the 'class-wpml-ls-model-build.php' file.
Unfortunately, there are no suitable hooks or filters available for this customization, and implementing custom code would be complex. We also informed the client that there is no ETA for a permanent fix but have taken their feedback as a feature request. We recommended trying the workaround after ensuring a site backup.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
Problema: Stai utilizzando l'API REST di WooCommerce per tradurre le categorie di prodotti sul tuo sito. Quando tenti di tradurre una sottocategoria, la traduzione funziona, ma non è collegata alla categoria principale tradotta. Ti chiedi se 'translation_of' sia il parametro corretto da usare nella chiamata API per collegare la traduzione alla categoria principale. Soluzione: Al momento non esiste un modo per sincronizzare le gerarchie delle categorie tradotte programmaticamente tramite l'API. Tuttavia, puoi esplorare la classe
e scrivere del codice personalizzato per gestire questa sincronizzazione. Se necessiti di assistenza nello sviluppo, ti consigliamo di consultare uno dei nostri contractor. Se questa soluzione non risulta pertinente, potrebbe essere perché è obsoleta o non applicabile al tuo caso. Ti consigliamo di verificare i problemi noti, controllare la versione della correzione permanente e confermare di avere installato le ultime versioni dei temi e dei plugin. Se il problema persiste, ti invitiamo a aprire un nuovo ticket di supporto.
Problem: The client is using WPML with the Gravity Forms Multilingual plugin and is facing an issue where form entries cannot be translated. While form labels and sub-labels are translatable, the received submissions cannot be translated natively or during export. Solution: Currently, WPML does not support the translation of form entries directly. We recommend adding a hidden field to collect the language code when the form is submitted. This allows filtering submissions by language. For translating the content of form entries, the client might consider implementing a custom function using the Google Translate API, as WPML does not provide a native solution for this.
If this solution does not fully address your issue or seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If further assistance is needed, we highly recommend opening a new support ticket here.
Problem: The client is working on a site using WPML's Advanced Translation Editor (ATE) and is facing difficulties managing long pages without certain functionalities. Specifically, they need a filter to display only non-translated strings and a 'validate all' button for strings marked in yellow/orange that require validation. Solution: We have acknowledged the client's request for these functionalities and have forwarded it to our development team for consideration in future updates. If you're experiencing similar issues, we recommend checking our known issues page and ensuring you have the latest versions of themes and plugins installed. If the problem persists or the solution provided here is outdated or not applicable to your case, please open a new support ticket with us for further assistance. Contact WPML support
Problem: You are trying to match posts with multiple languages by uploading CSV files for each language. After importing the English posts as the default language and then importing other languages, the language connections are lost after running WPML > Import and Export > Run Imports. The first import after the default language import is successful, but subsequent imports cause the issue.
Solution: To ensure that the posts remain linked across different languages after import, follow these steps: 1. Import all your languages first before running the WPML Import tool. This prevents the tool from cleaning up 'import-related' data which includes unique IDs and translation groups. 2. If you need to import languages at different times, re-run your previous imports using WP All Import to update the posts and reassign the unique ID before importing a new language. 3. Alternatively, you can add the following code to your functions.php to prevent the removal of import-related metadata:
After all languages are imported, you can remove this filter.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: If you're setting up a private Packagist account and are struggling to install WPML using Composer, you might encounter some limitations. Solution: Currently, it is not possible to install WPML using Composer. We have recognized this as a feature request, but due to certain limitations, it has not been implemented yet. For more details, you can refer to a related discussion on our forum: WPML and Composer support discussion.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket on our support forum.
