Problem: You are experiencing an issue where products disappear when added to an order in the admin panel of your WooCommerce site while using the WPML plugin, specifically when the Multicurrency mode is enabled. Solution: First, ensure that the issue is related to WPML by checking if the problem persists in different languages or when translations are applied. If the issue is confirmed to be related to WPML, please provide us with access to your site. We have set your next message to private for you to safely share your credentials. Before proceeding, make sure to create a full site backup that you can restore if necessary. If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Additionally, it's advisable to check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
Problem: If you're trying to change the language on a WooCommerce order-pay page and encountering issues where the URL does not translate correctly, leading to the incorrect template being loaded. Specifically, the '?pay_for_order=true' parameter is missing in the translated URL, which causes WooCommerce to change the template. Solution: We recommend using WPML's feature to preserve URL arguments. You can find this setting under WPML -> Languages -> Language switcher options. Enabling this option will ensure that the 'pay_for_order' argument is preserved when switching languages on an order page. For more details, please check the documentation on preserving URL arguments here.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket here.
Problem: The client was unable to see multiple choices of size for a product on their multilingual website. The product variations were not displaying and weren't linked to any attributes. Solution: First, we addressed a redirection issue by changing the "Language URL format" in WPML > Languages > Language URL format. For the issue of missing attributes on the translated product page, we recommended running the WCML Troubleshooting options available at WCML > Status > Troubleshooting. This action resolved the problem with product variations not displaying correctly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client is unable to see variables from the default language for additional languages when adding a new product on their WooCommerce site. Even after attempting to fix translated variations relationships, the issue persists as the count remains unchanged upon page refresh. Solution: We recommend changing the Translation Option for
1
product_variation
in WPML > Settings > Post Types Translation > Variations to 'Translatable - only show translated items'. This setting adjustment should allow the product variables like 'XL' to appear in all languages. If you're experiencing this issue, try applying this setting and verify if the problem resolves.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problema: Il cliente non riesce a tradurre le etichette personalizzate degli endpoint di WooCommerce 'Rivista digitale PDF' e 'Ascolta album' in inglese. Soluzione: 1. Vai su WPML → Traduzione stringhe e cerca le etichette personalizzate degli endpoint di WooCommerce. Traduci i testi desiderati, salva le modifiche e verifica se compaiono correttamente sul tuo sito. 2. Per rendere traducibili le etichette, è necessario racchiuderle nelle funzioni di internazionalizzazione di WordPress, come
3. Sostituisci 'tuo-text-domain' con il dominio di testo del tuo tema o plugin. 4. Vai su WPML → String Translation e fai la scansione del tuo tema o plugin per cercare queste nuove stringhe. 5. Nella lista delle stringhe troverai “Rivista Digitale PDF” e “Ascolta Album”: potrai così inserire le traduzioni negli altri linguaggi desiderati.
Se la soluzione proposta non risolve il problema o sembra non essere più attuale, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di consultare la pagina dei problemi noti e di verificare che tu abbia installato le versioni più recenti dei temi e dei plugin.
Problem: You have a WooCommerce website with English as the main language and Finnish as the secondary language. You expect WooCommerce strings to be in Finnish when viewing the site in Finnish, but they are displayed in English on both the English and Finnish pages. Solution: If you're experiencing this issue, we recommend rolling back to a previous version of WooCommerce that supported Finnish translations, and then updating back to the latest version. This process can help restore the automatic Finnish translations for WooCommerce strings. Additionally, some strings might require manual sending for translation. For guidance on translating strings using WPML, please visit Translating Strings Using WPML.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Проблема: Клиент не может найти, где перевести определенные строки в теме и плагине WPClaver. Решение: 1. Перейдите в WPML → Перевод строк. 2. Прокрутите вниз до раздела Утилиты, раскройте блок «Не видите строки, которые ищете?» и нажмите на ссылку «Перевод текстов администратора». 3. На странице Административные тексты выберите нужные строки и добавьте их в раздел Перевод строк. После этого выбранные строки должны появиться в списке доступных для перевода. Если вы не находите нужные строки для перевода (из виджетов), попробуйте создать отдельный виджет для каждого языка. Подробнее о переводе виджетов можно прочитать здесь: https://wpml.org/documentation/getting-started-guide/translating-widgets/ Если проблема сохраняется, пожалуйста, загрузите скриншоты, на которых видно, откуда именно берутся эти строки — это поможет точнее понять ситуацию.
Обратите внимание, что данное решение может быть неактуальным или не подходить для вашего случая. Мы настоятельно рекомендуем проверить список известных проблем, убедиться в версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов. Если проблема не решена, пожалуйста, откройте новый тикет поддержки.
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