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Questo ticket contiene 9 risposte, ha 2 voci.

Ultimo aggiornamento da Laura 1 anno, 7 mesi fa.

Assistito da: Laura.

Autore Messaggi
Aprile 5, 2023 a 2:05 pm #13410923

henryC-13

Hello,

our site has 4 languages (english, german, italian and swedish) and 2 currencies (EUR and SEK). I'm trying to assign the payment methods to the currencies, as explained in the documentation here: https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/#setting-up-payment-gateways-for-each-currency

I turned the "Payment gateways" option ON, but none of the exisiting payment methods is showing up. See the attached screenshots.

I'm using the following payment methods:
- Direct Bank Transfer
- PayPal Standard
- WooCommerce Stripe Gateway
- Klarna Payments for WooCommerce

None of them is showing up.

Could you please help me understanding why?

Thank you.

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Aprile 5, 2023 a 2:34 pm #13411283

Laura
Supporter

Lingue: Inglese (English ) Italiano (Italiano )

Fuso orario: Europe/Rome (GMT+01:00)

Hi,

thanks for contacting us.

If you try to add USD as currency, do you still have the issue? If a currency is supported or not for a certain gateway payment it's not really on WPML.

Aprile 6, 2023 a 12:40 pm #13420143

henryC-13

Hi,
the problem persists even adding USD as a currency.
No payment methods are shown in the currency configuration.
Any ideas?

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Aprile 6, 2023 a 12:55 pm #13420307

Laura
Supporter

Lingue: Inglese (English ) Italiano (Italiano )

Fuso orario: Europe/Rome (GMT+01:00)

If you disable all plugins except WPML and WooCommerce and switch to a default theme, do you still have the issue?

Aprile 6, 2023 a 1:04 pm #13420465

henryC-13

That's exactly what I was doing right now.
It seems that the culprit is the plugin Conditional Payments for WooCommerce.
Do you know about any alternative plugin that will do the same job and be compatible with WooCommerce Multilingual & Multicurrency?

Aprile 6, 2023 a 2:41 pm #13420893

Laura
Supporter

Lingue: Inglese (English ) Italiano (Italiano )

Fuso orario: Europe/Rome (GMT+01:00)

I don't know this plugin so I can't tell if there is something similar.
You can find all tested plugins here https://wpml.org/plugin/

You may want to redirect the author to our Go Global program if they're interested in being compatible with us https://wpml.org/documentation/support/go-global-program/

Aprile 6, 2023 a 3:02 pm #13421047
henryC-13

I just found out that the plugin supports WooCommerce Multilingual & Multicurrency by WPML in the pro version only (link nascosto).

I think I will purchase the premium version of the plugin.

Thank you anyways for pointing me in the correct direction.

May I ask you another question?
In the currency settings for PayPal there is only the email field.
What about the API credentials? Are they the same for both accounts?

Thank you

I nuovi thread creati da Laura e collegati a questo sono elencati di seguito:

https://wpml.org/it/forums/topic/split-payment-gateway-not-yet-supported/

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Aprile 6, 2023 a 3:23 pm #13421191

Laura
Supporter

Lingue: Inglese (English ) Italiano (Italiano )

Fuso orario: Europe/Rome (GMT+01:00)

Just keep in mind even the Pro version wasn't tested by us, so there might still be issues.

I'm splitting the ticket since the main issue is solved.

Aprile 7, 2023 a 8:01 am #13425491

henryC-13

Thank you for pointing that out.
I will keep it in mind.

I'll join you on the new thread...

Aprile 7, 2023 a 9:38 am #13426173

Laura
Supporter

Lingue: Inglese (English ) Italiano (Italiano )

Fuso orario: Europe/Rome (GMT+01:00)

Sure.