Problem: The client was unable to translate ticket descriptions for recurring events using the Events Manager plugin, despite the plugin being marked as compatible with WPML. The issue persisted for years, and previous workarounds suggested by the WPML support team were not effective, especially after plugin updates.
Solution: We have identified a workaround for the issue with translating recurring event tickets in the Events Manager plugin. Our compatibility team has also reached out to the plugin author to discuss integrating this fix permanently. To resolve the issue, please follow the steps provided in the Errata:
We have tested this workaround and confirmed that it allows tickets for recurring events to display correctly in translated versions. If you're experiencing this issue, we recommend you try implementing the workaround provided.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the workaround does not resolve your issue, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket. You can do so by visiting the WPML support forum.
