Problem: The client is experiencing an issue where the translated Divi header is not displaying on the English pages, despite having translated it and made minor updates to refresh the settings.
Solution: 1. Navigate to Divi → Theme Builder and locate the global header template. 2. Open the header template for editing and make a minor change to trigger a settings refresh, then update the template. 3. Go to WPML → Translation Dashboard, find the header template, send it for translation again, and save the changes in the Advanced Translation Editor. 4. If the header still does not display, check the display conditions in the Theme Builder while switched to the English version and re-save them. 5. If the issue persists, it may be due to a corrupted database entry for the header. The client should create a new global header and translate it via WPML's Translation Dashboard.
This solution might be outdated or not applicable to your specific case. If these steps do not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket for personalized assistance at WPML support forum.
