Problem: You are trying to complete a translation using WPML, but the translation is marked as 100% complete and won't leave the queue. Additionally, you cannot see the translated page on the front end. Solution: We have identified that there is custom code on your page that WPML is not processing correctly. Since a permanent solution has not yet been developed, we recommend translating the page manually. Please follow these steps: 1. Ensure you have a full website backup. 2. Delete the existing translations by going to your pages tab, switching languages using the flag icon in the top bar, and sending the translation to the trash. Then, permanently delete the translation from the trashcan. Repeat this for all secondary languages. 3. Visit the original page in the WordPress Editor and select "WordPress editor". For more details, visit Using Different Translation Editors for Different Pages. 4. Translate the page using Elementor by copying content from the original and replacing texts with their respective translations.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if needed.
Problem: You are trying to translate your Contact page into French, and while the text translates correctly, the shortcode for the map, which functions on the English version, does not display on the French version. You have confirmed that the shortcode is identical in both versions. Solution: First, ensure that the translation settings for the field group are correctly configured. This involves setting up the correct translation settings for the ACF (Advanced Custom Fields) options page. Once this is done, you need to add the translated information into the ACF options page. For detailed guidance on how to translate the ACF options page and custom fields with WPML, please visit:
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
