Problem: The client is seeking a refund for WPML due to issues with translating Divi's dynamic text and buttons. Additionally, they encountered problems where the menu stops working, dynamic content doesn't translate, or the automatic date displays incorrectly. Solution: To request a refund, the client should visit https://wpml.org/purchase/refunds/ if the purchase was made within the last 30 days. For issues related to Divi's buttons not translating, the client should refer to their existing support ticket at https://wpml.org/forums/topic/divi-buttons-arent-translating/. If new problems arise or if the translated content stops displaying, it is crucial to provide detailed information about the translation method, plugins used, server and memory configurations, theme details, and any custom code to the WPML support team for further investigation.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket for further assistance at WPML support forum.
