Problem: You have a website with WPML and WooCommerce and need to export and import products and product categories. Solution: We recommend installing our addon plugin, WPML Export and Import. Once installed, the related WPML fields will appear when you try to export categories. For detailed guidance, please follow this documentation: Export Multilingual Websites Using WP All Export & WPML.
If this solution does not apply to your case, or if it seems outdated, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.