Problem: If you're experiencing issues with WPML's Advanced Translation Editor (ATE) such as receiving errors like 'Unable to retrieve job details' and 'finalCallback.incompleteResponse' after trashing an incorrectly assigned post and its translation, and then creating a new post with the same title and content in the correct language. Solution: We recommend the following steps: 1. Ensure that you have deleted the trashed post completely. 2. Visit WPML > Support > Troubleshooting and run the options to remove ghost entries and cancel in-progress automatic jobs. 3. If the issue persists, try duplicating the post to give it a different job ID and attempt the translation again. 4. If none of the above resolves the issue, it may be necessary to escalate this to our second-tier support or perform further debugging.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client was trying to define a block widget per language and encountered an issue where the widget on the left was being pushed down by the Swedish widget above it. This was due to an empty container adding a margin from the theme. Solution: We recommended adding CSS code to hide the wrapper that was causing the alignment issue. The client should add the following CSS code to their site:
If this solution does not apply or is outdated, or if you're still experiencing issues, we suggest checking the related known issues and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
Utilizziamo i cookie per ottimizzare il nostro sito web e i nostri servizi.
Il tuo consenso ci permette di elaborare dati come il comportamento di navigazione.
Il mancato consenso potrebbe compromettere alcune funzionalità.
Funzionale
Sempre attivo
Necessario affinché il nostro sito web funzioni e comunichi correttamente.
Preferenze
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistiche
Li utilizziamo per analizzare le statistiche del nostro sito.
Le informazioni raccolte sono completamente anonime. L'archiviazione tecnica o l'accesso che viene utilizzato esclusivamente per scopi statistici anonimi. Senza un mandato, la conformità volontaria da parte del tuo fornitore di servizi Internet o altri registri di terzi, le informazioni memorizzate o recuperate per questo scopo da sole non possono generalmente essere utilizzate per identificarti.
Marketing
Questi cookie tracciano la tua navigazione per fornirti annunci pubblicitari pertinenti.
