Problem: The client is unable to display product attributes in the second language on product pages using WPML. The attributes appear correctly in the original language but not in the translation. Solution: If you're experiencing this issue, we recommend the following steps: 1. Navigate to your WordPress dashboard, go to WooCommerce > WooCommerce Multilingual and Multicurrency > Attributes tab. 2. Ensure that the attribute you are trying to translate is correctly set up for translation. 3. Proceed to the Status tab, scroll down, and click on the troubleshooting link. 4. In the troubleshooting section, select all checkboxes, then deselect all except for 'Sync products variations'. Click the start button and wait for the process to complete. This should resolve the issue with displaying translated product attributes. If the problem persists, please ensure your site is backed up and provide us with access to your WordPress dashboard by setting your next reply as private and including the URL/User/Pass.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, do not hesitate to open a new support ticket at WPML support forum.
Problem: The client is experiencing unresolved issues with their website using WPML, specifically with ACF field groups and menu translations. Solution: For ACF field groups, we recommend setting the translation preference to "Same fields across languages" and then re-running the translations with the WPML Translation Editor. For further guidance, please refer to the documentation on translating sites built with ACF: https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/ For translating menus, especially custom menu items, these should be translated at WPML > String Translation. More information can be found here: https://wpml.org/documentation/getting-started-guide/translating-menus/ If you're experiencing issues with the cart button, this might require a more detailed investigation. We suggest opening a new ticket specifically for this issue.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket at WPML support forum.
