Problem: The client is concerned about data security when using the DeepL translation option with WPML. They want to know if the data for translation leaves the site, if the AI learns from their data, and if there is a more secure translation option that doesn't involve data leaving the site. Solution: 1. When using WPML with the DeepL option, the translations are sent to our Advanced Translation Editor server, translated, and then returned to your site. 2. Our AI translation engine, which is different from the DeepL engine, does learn from your content to improve translations for your site. However, this data remains on our servers and is not transferred to external servers. For more details, you can visit our documentation on WPML AI WordPress Translation. 3. For more information on our privacy and security policies, please check Privacy and Security When Providing Debug Information for Support. 4. If you require a more secure translation option that doesn't involve data leaving the site, we recommend using WPML's Classic Translation Editor, which involves manual translation. You can switch to this editor by navigating to WPML -> Settings -> Translation Editor.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
