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Schlagwörter: Bug
Dieses Thema enthält 3 Antworten, hat 2 Stimmen.
Zuletzt aktualisiert von Mateus Getulio Vor 10 Monaten, 1 Woche.
Assistiert von: Mateus Getulio.
Verfasser | Beiträge |
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Januar 4, 2024 unter 7:40 pm #15152849 | |
dominikS-27 |
The digital downloads from our store are not working in neither language, the files are just a few kb large. We've tried disabeling plugins to see where the problem could be but could'nt find the culprit now. We had the issue before however that was only in connection with the German language. |
Januar 5, 2024 unter 2:34 pm #15155202 | |
Mateus Getulio Supporter
Sprachen: Englisch (English ) Portugiesisch, Brasilien (Português ) Zeitzone: America/Sao_Paulo (GMT-03:00) |
Hello there, Is it possible for you to create a test or staging site where we can debug this? When you say that it happens for other languages, does it mean that it is happening for the main language as well? If that's the case, can you please temporarily disable WPML and its addons, create a new digital download and see if the error happens with WPML disabled as well? Also, even if it's unrelated to the issue, but according to your Debug.info, the WP memory limit needs to be increased. The PHP memory is fine, 8000 Mb, but WordPress uses 40 Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/) You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line: /* Memory Limit */ define('WP_MEMORY_LIMIT', '256M'); define( 'WP_MAX_MEMORY_LIMIT', '256M'); Please let us know. |
Januar 10, 2024 unter 10:27 am #15168023 | |
dominikS-27 |
Hello, I found what the problem was, however I'm not sure why it's happening. |
Januar 10, 2024 unter 6:36 pm #15171042 | |
Mateus Getulio Supporter
Sprachen: Englisch (English ) Portugiesisch, Brasilien (Português ) Zeitzone: America/Sao_Paulo (GMT-03:00) |
Hello, Thank you for updating us on the situation and for letting us know that you've identified a potential cause of the issue. It seems like the issue happens even with WPML disabled, is that correct? Regarding your question about Nginx configurations for WordPress: Typically, WordPress can run efficiently on both Apache and Nginx. However, the switch from Apache to Nginx might require specific configuration changes, as Nginx handles certain processes differently compared to Apache. This includes aspects like URL rewriting and caching rules. While I'm not an expert in server configurations, you might need to review Nginx’s configuration files to ensure they are optimized for WordPress. I would like to kindly remind you that our primary focus and expertise lie in supporting WPML and its related plugins. Issues directly pertaining to server configurations, especially specific web server software like Nginx, fall outside our direct scope of support. For more specialized assistance with Nginx, I recommend consulting with a server administrator or we can refer you to our contractors page: https://wpml.org/contractors/. Should you have any more questions or need assistance related to WPML and its functionalities, please feel free to reach out. We're here to help with that! Best regards, |