Problem: You are experiencing issues where not all headings are showing and internal links are not working on your site. Solution: We recommend you take the following steps to resolve the issue: 1. Ensure you have a full backup of your website. 2. Navigate to WPML > Settings > Custom XML Configurations Tab. 3. Add the following code:
4. Make a minor edit to the original page that contains the link, such as adding a blank space to a text. 5. Save your changes. 6. Update the translation.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem:
Der Kunde möchte ein JavaScript, das unter Elementor -> "Custom Code" verwendet wird, übersetzen. Speziell geht es um ein Script namens "constants", das abhängig von der Eingabe einer Flugnummer im Kontaktformular einen entsprechenden Text im Status anzeigt. Der Kunde möchte diesen Text übersetzen, ohne das Theme-File oder PHP anzupassen.
Solution:
Eine Übersetzung ohne jegliche Anpassungen ist nicht möglich, da die Inhalte sonst nicht für eine Übersetzung registriert werden können. Wir empfehlen die Verwendung der Legacy-Funktion
Alternativ kann der Kunde den Code in eine PHP-Funktion einbetten und das Script je nach Sprache angepasst zweimal ausgeben. Dies ist eine gängige Methode, ähnlich dem Einbinden unterschiedlicher Google Analytics Codes für verschiedene Sprachen. Ein Beispiel dafür findet sich hier: Beispiel für Google Analytics Codes.
Bitte beachten Sie, dass diese Lösung möglicherweise nicht mehr aktuell oder auf Ihren Fall anwendbar ist. Wir empfehlen, die Seite mit bekannten Problemen (bekannte Probleme) zu überprüfen, die Version der dauerhaften Lösung zu bestätigen und sicherzustellen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollte das Problem weiterhin bestehen, zögern Sie nicht, ein neues Support-Ticket zu eröffnen.
Problem: The client has 31,576 credits assigned to their site, but WPML indicates insufficient credits when attempting to make a translation. Solution: 1. We found that the client had multiple automatic translation accounts, which caused the credits to become inaccessible. 2. We moved the credits back to the client's WPML.org account. 3. We instructed the client to: - Visit https://wpml.org/account/sites and remove the existing key for the current site. - Generate a new key and copy it. - Go to the site's backend > Plugins > Add new > Commercial > UN-register WPML from the old key > Re-register WPML with the new key. 4. After re-registering, the client should assign the credits back to their site by following the steps at https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/.
If this solution does not seem relevant, please open a new support ticket at WPML support forum.
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